Auto Glass Experts | Auto Glass, ADAS & Windshield Repairs

What It Means to Be a Ford Certified Glass Network Member — Ford Glass Network Explained

Wed, 08 Apr 2026 01:45:50 GMT

Ford Certified Glass Network: What You Need to Know

Your Ford’s safety systems rely on precision, and replacing a windshield isn’t just about glass—it’s about keeping cameras, sensors, and ADAS working properly. Modern Ford vehicles integrate these systems into the windshield and adjacent glass. Because they must be precisely positioned and calibrated to protect drivers and passengers, Ford established the Certified Glass Network to verify that auto glass shops meet manufacturer standards.

A Ford Certified Glass Network member has demonstrated the training, equipment, and processes required to replace and repair windshield glass while preserving safety system performance and structural integrity, so choosing a certified shop helps ensure replacements are completed in accordance with Ford’s procedures and that ADAS components are handled properly.

What Is the Ford Certified Glass Network?

The Ford Certified Glass Network is a Ford Motor Company program that confirms participating auto glass companies follow Ford-specific installation procedures, maintain required tools and equipment, and employ technicians trained to work on Ford vehicles — including ADAS calibration when needed.

Why Certification Matters for Ford Windshield Replacement

Many Ford vehicles rely on windshield‑mounted cameras and sensors for features such as Lane Keeping Assist, Pre‑Collision Assist with Automatic Braking, Adaptive Cruise Control, Forward Collision Warning, and Automatic High Beams. Improper installation or lack of calibration can degrade or disable these safety functions.

Ford Certified Glass Network shops have access to Ford repair information, follow verified installation procedures, and use calibrated equipment so that cameras and sensors remain aligned. ADAS features operate as intended after glass service.

Requirements to Become a Ford Certified Glass Network Member

Typical requirements include:

Verified technician training on Ford glass and ADAS procedures
Use of Ford-recommended installation methods and adhesives
Access to Ford repair information and technical resources
Proper tools and calibration equipment for windshield-mounted sensors and cameras
Adherence to safety and quality standards (including relevant industry certifications)

Vehicles That Often Require Specialized Windshield Installation

Many popular Ford models commonly require ADAS recalibration or special installation attention after windshield service. Examples include:

Ford F-150 and Super Duty trucks
Ford Explorer, Edge, Escape
Ford Bronco
Ford Mustang Mach‑E

Mobile Service vs. In-Shop Service

Ford Certified Glass Network members may offer both mobile and in-shop services. Mobile service can perform many replacements on-site, but certain ADAS recalibrations or complex installations may require in-shop equipment. Certified shops will advise the correct option for your vehicle and safety systems.

How to Choose the Right Glass Shop

When selecting a shop for a Ford windshield replacement:

Confirm Ford Certified Glass Network membership
Ask about technician training and ADAS calibration capability
Request that the manufacturer's procedures and adhesives be followed
Verify whether recalibration is included or recommended
Choose a shop that documents the work and provides a warranty

For Ford-specific glass service performed to manufacturer standards, choose a Ford Certified Glass Network member to ensure proper windshield installation, accurate ADAS calibration, and the protection of your vehicle’s safety systems.

Frequently Asked Questions (FAQ)

Does Your Ford Have Windshield Damage in North Carolina?

If you discover your Ford has windshield damage in Charlotte , Hickory , Concord , or Statesville , contact Auto Glass Experts. We are Ford-certified in windshield repair, replacement, and ADAS calibration. We offer in-shop and mobile auto glass repair and replacement services, so you can arrange the service that best fits your schedule. Auto Glass Experts are the premier auto glass service provider in North Carolina.

How Auto Glass Recalls Work and What to Do If Your Vehicle Is Affected

Fri, 13 Mar 2026 02:32:08 GMT

Understanding Auto Glass Recalls: What Drivers Need to Know

Auto glass recalls protect drivers from defects that can impair visibility, weaken structural integrity, or compromise airbag performance. Understanding how recalls are identified, communicated, and remedied helps vehicle owners act quickly and safely when a manufacturer or regulator issues a notice.

What Triggers an Auto Glass Recall and Who Issues It?

Auto glass recalls typically begin when manufacturers, suppliers, independent researchers, or consumer complaints reveal a defect that poses a safety risk. The manufacturer investigates; if the defect meets the legal threshold for a safety-related issue, the company files a recall with the National Highway Traffic Safety Administration (NHTSA) or the relevant regulatory body in other countries. Recalls can involve windshields, back glass, defects in laminated vs. tempered glass, adhesive failures, or issues that interfere with sensors and advanced driver-assistance systems (ADAS).

How Are Vehicle Owners Notified About Auto Glass and Windshield Recalls?

Manufacturers are required to notify registered vehicle owners by mail when a recall is issued. In addition, NHTSA posts recall notices on its website and maintains a searchable database. Dealers and authorized auto glass repair facilities receive dealer bulletins and remedy instructions to perform the necessary repairs or replacements at no cost to the owner. Owners who learn of a potential issue through other channels should cross-check VIN-specific information to confirm applicability.

How to Check If Your Vehicle Has an Auto Glass Recall

Visit NHTSA.gov and use the “Recalls” search by entering your 17-character VIN.

Check the manufacturer’s recall portal or owner site with your VIN or license plate number.

Contact your dealer’s service department with your VIN and ask them to verify any open recalls.

Sign up for recall alerts from third-party services or your vehicle manufacturer to receive notifications by email or text.

What Should You Expect When an Auto Glass Recall Applies to Your Vehicle?

If your vehicle is affected, the manufacturer will provide a remedy plan—commonly a free windshield or auto glass replacement, recalibration of ADAS sensors, or adhesive correction. Repairs are performed at authorized dealerships or approved service centers in accordance with the recall’s scope and timetable. If a temporary safety measure is recommended, follow it promptly until your scheduled service.

Examples of Recent Glass Recalls on Specific Manufacturer Models

2025–2026 Ford Explorer: Recall involving windshield glass defects.

2025–2026 Lincoln Corsair: Windshield included in the Ford/Lincoln recall.

2025–2026 Lincoln Aviator: Also affected by the windshield recall.

2021–2025 Nissan Rogue: Widespread reports and legal actions over back glass failures. If you own a Nissan Rogue manufactured between 2021 and 2025, check for current recalls or service actions using your vehicle's VIN.

2025 Nissan Sentra: Windshield recall due to possible air bubbles that could affect visibility. Owners are being contacted for inspection and replacement where bubbles are confirmed.

Examples of Recent Glass Recalls & Reported Glass Defects

Manufacturer Adhesive Failures: Several models from different manufacturers reported windshield adhesive delamination, which can lead to wind noise, leaks, and loss of windshield structural support in a crash.

ADAS Sensor Obstruction: Reports indicate that laminated windshield coatings or improper glass positioning can interfere with lane-keeping and automatic braking camera calibration.

Tempered Rear Glass Shattering: Some vehicles have had spontaneous rear glass breakage traced to manufacturing inclusions or edge damage during installation.

Third-Party Glass Fitment Issues: Aftermarket or improperly fitted glass has led to water intrusion and fogging, degrading driver sightlines and sensor performance.

When Should You Escalate a Recall Concern?

If a dealer delays repairs beyond the manufacturer’s posted remedy schedule, or if you experience repeated failures after a recall repair, escalate the issue to the manufacturer’s customer service and file a complaint with NHTSA. Keep records of communications, inspection reports, and any related safety incidents.

How Can You Protect Yourself While Waiting for a Recall Repair?

Monitor official recall status using your VIN, keep your vehicle maintenance records current, and avoid routes or conditions where compromised visibility would be especially hazardous. If you observe new glass defects or sudden visibility issues, seek inspection immediately.

What Are Your Rights as a Vehicle Owner During an Auto Glass Recall?

You are entitled to a free remedy for safety-related defects covered by the recall, and the manufacturer must provide a remedy within a reasonable timeframe. If a recall repair causes additional problems, you may be eligible for reimbursement or further corrective action—document all interactions and repairs to support any claims.

Recognizing recall notices and acting promptly protects you and other road users. Regularly checking VIN-specific recall databases and responding to manufacturer communications ensures that glass defects are addressed by qualified professionals, with no out-of-pocket repair costs when a safety recall covers the issue.

Do You Suspect Your Vehicle Is Being Recalled Due to Auto Glass in North Carolina?

If your vehicle is part of an auto glass recall in Charlotte , Hickory , Concord , & Pineville , NC, contact us at Auto Glass Experts. Here at Auto Glass Experts, we’ve dealt with all the recalls mentioned in this blog, and we’ve been repairing and replacing windshields and auto glass on all makes and models of domestic and foreign vehicles in North Carolina for years. Don’t let the word “recall” scare you. We’re here to help you check your VIN and determine whether your auto glass is safe or needs adjustments due to a recent recall. Click here to contact us today!

How Much Does Windshield Replacement Cost in Charlotte, NC in 2026

Thu, 26 Feb 2026 04:47:57 GMT

Average Windshield Replacement Cost in Charlotte, NC (Glass, Labor & ADAS Calibration Breakdown)

For drivers in Charlotte, North Carolina, windshield damage is a fairly common occurrence. Between highway debris, busy roadways, and changing seasonal weather, auto glass often takes a hit. Having a general idea of windshield replacement costs can help vehicle owners plan and choose a service with confidence. While exact pricing depends on the vehicle and its features, reviewing typical ranges by vehicle type offers a practical baseline when budgeting for a new windshield.

How Do I Understand Windshield Replacement Costs in Charlotte?

The cost of replacing a windshield in Charlotte can vary significantly based on several factors, including the vehicle's make and model, the technology built into the glass, and the availability of replacement parts. Modern windshields are far more sophisticated than they used to be. Many now contain rain sensors, driver-assist cameras, defrosting elements, and sound-dampening layers. These upgrades improve both safety and comfort, but they also tend to increase replacement expenses.

Local drivers often see windshield problems caused by flying road debris, rapid temperature fluctuations, and prolonged UV exposure that can weaken glass over time. Because the windshield contributes to the vehicle’s structural strength and supports proper airbag deployment, it must be replaced once damage can no longer be safely repaired. In many cases, the total cost includes both the glass itself and the calibration required for advanced driver-assistance systems. Vehicles equipped with cameras or safety sensors usually cost more because of the added precision involved in installation.

What Factors Influence Windshield Replacement Pricing?

Several key elements determine where a replacement will fall within the normal price range. One of the biggest is vehicle size, since larger vehicles often require larger and sometimes thicker windshields. Built-in technology is another major factor. If a vehicle has forward-facing cameras or driver safety systems, recalibration is often required after installation to ensure everything functions correctly. The type of glass selected also matters — original equipment manufacturer (OEM) glass generally costs more than aftermarket options because it matches factory specifications.

Market conditions in Charlotte can also play a role. Heavy traffic patterns and seasonal population increases often boost demand for auto glass services, which can influence scheduling and pricing. In some cases, insurance coverage may cover all or part of the replacement cost, depending on the driver’s policy and deductible. Being aware of these variables helps drivers set realistic expectations and avoid surprises during the windshield replacement process.

What Does Windshield Replacement Cost in Charlotte?

Below are typical price ranges for windshield replacement in Charlotte by vehicle category. Actual pricing may vary based on trim level, safety features, and glass availability.

Sedans — $299–$899
Examples: Toyota Camry , Honda Accord , Nissan Altima . These usually fall in the middle of the pricing spectrum due to moderate windshield size and varying technology packages.

Minivans — $299–$999
Examples: Honda Odyssey , Toyota Sienna , Chrysler Pacifica . Models such as these often have larger windshields and more built-in sensors, which can raise costs.

SUVs — $349–$999
Examples: Chevy Tahoe , Ford Explorer , Toyota Highlander . These vehicles typically require larger glass panels, increasing both material and labor costs.

Pick-Up Trucks — $299–$999
Examples: Ford F-150 , Chevy Silverado , RAM 1500 . Pick-up trucks usually feature wide windshields, with pricing influenced by trim level and integrated safety technology.

Fleet Vehicles — $299–$1,299
Examples: Ford Transit , Chevy Express , GMC Savana . Commercial vehicles often fall within a tighter price range because their glass designs tend to be more standardized and include fewer electronic features.

Semi-Trucks & Commercial Trucks — $289–$699
Examples: Freightliner , Peterbilt , Kenworth . These large trucks require reinforced windshields and specialized fittings, which can affect prices.

Having a clear picture of average windshield replacement costs allows Charlotte drivers to plan and make confident service decisions. Although pricing varies based on vehicle size, technology, and local demand, professional installation remains essential for proper fit, accurate safety system performance, and long-term vehicle protection.

Need a Free Quote on a Windshield Replacement in Charlotte, NC?

If you need fast windshield replacement in Charlotte , contact us at Auto Glass Experts. With three locations in Huntersville , Concord , and Hickory , NC, we offer both in-shop and mobile services to fit your schedule. We’ve been repairing and replacing windshields on all types of personal and commercial fleet vehicles in Charlotte for years. We also offer lifetime warranties against leaks and defects because we stand behind our work and our products. We offer no-stress solutions to all your auto glass needs. Check out our Google reviews and find out that you’re family here!

Comparing the Hyundai Palisade and Kia Telluride: A Focus on ADAS and Auto Glass

Tue, 06 Jan 2026 21:13:04 GMT

Comparing the Palisade and Telluride: What You Need to Know

The Hyundai Palisade and Kia Telluride have emerged as top contenders in the midsize SUV segment, not only for their spaciousness and comfort but also for their advanced safety technologies. A significant aspect of these vehicles is their Advanced Driver Assistance Systems (ADAS) and the role of auto glass and windshields in enhancing safety and performance. Let’s delve deeper into how both of these vehicles approach these crucial features.

Advanced Driver Assistance Systems (ADAS)

The Palisade and Telluride are equipped with advanced ADAS technologies that work together to enhance safety.

Hyundai SmartSense

The Palisade boasts Hyundai’s SmartSense suite, which includes a variety of ADAS features designed to assist drivers in critical moments:

Forward Collision-Avoidance Assist: This feature uses sensors to detect potential frontal collisions and automatically applies the brakes if necessary.

Lane Keeping Assist: Helps maintain the vehicle’s lane position and gently steers the car back if it begins to drift.

Blind-Spot Collision-Avoidance Assist: This technology alerts drivers to vehicles in their blind spots and helps avoid accidents during lane changes.

Rear Cross-Traffic Collision-Avoidance Assist: It detects approaching vehicles from the side when reversing, providing alerts and applying brakes to prevent collisions.

Kia Drive Wise

Similarly, the Telluride is equipped with Kia’s Drive Wise technology, which encompasses features aimed at enhancing safety:

Forward Collision-Avoidance Assist: This system operates like the Palisade’s, detecting pedestrians and vehicles to help avoid potential collisions.

Lane Keeping Assist: Helps keep the vehicle centered in its lane, promoting safer highway driving.

Blind Spot Monitoring: Alerts the driver to the presence of vehicles in adjacent lanes and provides warnings for safe lane changes.

Smart Cruise Control with Stop & Go: Adapts the vehicle’s speed to maintain a set distance from the car ahead and automatically adjusts for traffic conditions.

The advanced safety systems in both vehicles aim to give families peace of mind, fostering feelings of trust and confidence in their safety on the road.

The Importance of Auto Glass and Windshield Technology

The role of auto glass, particularly the windshield, is crucial in vehicles like the Palisade and Telluride, especially regarding safety and feature functionality. The windshield is not just a barrier; it is integral to the effectiveness of many ADAS technologies.

High-quality windshield materials not only ensure clear visibility but also reinforce the safety and reliability local families can depend on every day.

Integration with ADAS: The windshields in both the Palisade and Telluride house sensors and cameras for ADAS. For example, the front-facing cameras used for forward-collision avoidance and lane-keeping assist are typically integrated into the windshield, requiring precise installation and calibration to ensure proper operation. Any damage or distortion to the windshield can impair the effectiveness of these systems, underscoring the importance of quality in auto glass.

Maintenance and Repair: Understanding the importance of windshield integrity helps owners feel responsible and confident in maintaining their vehicle's safety and performance through proper inspections and repairs.

The Hyundai Palisade and Kia Telluride stand out in the midsize SUV market for their advanced ADAS and high-quality auto glass and windshields. Both vehicles emphasize safety through their respective suites—Hyundai SmartSense and Kia Drive Wise—while integrating these systems seamlessly with their windshields to enhance functionality. When choosing between these two, potential buyers can be confident that either option offers advanced safety features and a focus on performance, making them excellent choices for family-oriented drivers who prioritize safety and technology.

Does Your Hyundai Palisade or Kia Telluride Have Windshield Damage in the Charlotte, Concord, or Hickory, NC Areas?

If your Palisade or Telluride has windshield or auto glass damage in the Pineville , Matthews , Concord , or Hickory areas, contact Auto Glass Experts. Our technicians have years of experience working on Hyundais and Kias, and we offer both in-shop and mobile auto glass repair and replacement services, so you can choose the level of convenience you prefer.

Toyota RAV4 Windshield Replacement: 5 Things to Know

Sat, 06 Dec 2025 02:56:20 GMT

5 Helpful Facts About Toyota RAV4 Windshield Replacement

You’re likely familiar with the Toyota RAV4, a vehicle known for its reliability, spaciousness, and fuel efficiency. That’s why drivers in places like University City, NC, choose the Toyota RAV4 over any other car on the market. However, even the best vehicles require maintenance, and windshield replacement shouldn’t be overlooked. As a RAV4 owner, understanding the essentials of windshield replacement can save you time and worry.

1. Importance of a Quality Windshield

The windshield is more than just a transparent shield from the elements; it plays a vital role in vehicle safety and structural integrity. The RAV4’s design incorporates its windshield as a key component of the vehicle’s overall strength. A damaged windshield can undermine the effectiveness of airbags during a collision and reduce the roof’s structural stability in the event of a rollover.

2. Common Causes of Windshield Damage

Understanding the factors that can damage your RAV4’s windshield can help you take preventive measures. Some common causes include:

Road Debris: Small rocks and gravel can cause chips and cracks, particularly from other vehicles on the road.

Weather Conditions: Sudden temperature changes can cause the glass to expand or contract, leading to stress fractures.

Improper Installation: Previous windshield replacements done incorrectly can lead to leaks and further damage.

Being vigilant about maintaining your windshield is essential for your safety while driving.

3. Recognizing When to Replace

Not all windshield damage warrants immediate replacement, but it’s crucial to recognize when it’s time to act. Here are some guidelines:

Cracks Longer Than 6 Inches: If you notice a crack longer than six inches, it’s time for a replacement. Repairs are typically limited to minor chips or cracks.

Chips or Cracks in the Driver’s Line of Sight: Even minor damage obstructing the driver’s view can be a significant safety hazard and requires replacement.

Multiple Cracks: If your windshield has numerous cracks, it’s often more cost-effective and safer to replace it rather than attempt repairs.

4. Choosing the Right Windshield Replacement Service

Finding a reputable service provider for windshield replacement is vital. Here’s what to consider:

Certification and Experience: Look for technicians certified by organizations like the Auto Glass Safety Council (AGSC). Experience with the Toyota RAV4 is a definite plus.

Use of OEM Parts: Original Equipment Manufacturer (OEM) glass is designed to match your vehicle’s specifications, ensuring a proper fit and performance.

Warranty and Customer Reviews: A good warranty and positive customer feedback indicate quality service. Look for reviews that mention efficiency, professionalism, and customer satisfaction.

5. Post-Replacement Care

Once your windshield is replaced, there are a few steps you can take to ensure its longevity:

Allow the Adhesive to Cure: Follow your technician’s instructions for the adhesive's curing time. It’s essential not to drive the vehicle immediately after replacement to ensure a secure bond.

Avoid Car Washes: Give your new windshield time to settle by avoiding car washes for at least a week.

Regular Inspections: Check for any signs of leaks or issues in the days and weeks following the replacement to ensure everything is in order.

Windshield replacement is an essential aspect of maintaining your Toyota RAV4, especially in a bustling place like University City, NC. By understanding the importance of the windshield, recognizing when it needs replacement, and choosing the right service provider, you can ensure your vehicle remains safe and functional. Being proactive about replacements can prevent more significant issues later, getting you back on the road with peace of mind.

Is Your Toyota RAV4 Windshield Damaged in Charlotte, Concord, or Hickory, NC?

If you’ve discovered windshield damage on your Toyota RAV4 in the Charlotte , Hickory , Concord , or Mooresville areas, contact us at Auto Glass Experts. Our technicians are experienced in repairing and replacing windshields on the Toyota RAV4.

Mobile ADAS Calibration: Things To Know

Tue, 18 Nov 2025 02:13:11 GMT

What Drivers Need to Know About Mobile ADAS Calibration

Advanced Driver Assistance Systems (ADAS) have revolutionized automotive safety and driving comfort. Features like adaptive cruise control, lane departure warning, automatic emergency braking, and parking assistance rely heavily on sensors, cameras, and radar systems. To ensure these systems function correctly, precise calibration is essential. With the rise of mobile ADAS calibration services, understanding what they entail and why they matter is more important than ever.

What Is Mobile ADAS Calibration?

Mobile ADAS calibration refers to the process of realigning sensors and cameras after windshield replacements or modifications to a vehicle’s ADAS components. Unlike fixed calibration stations, mobile calibration offers on-site services at the vehicle’s location, providing convenience for vehicle owners, dealerships, and repair shops alike.

Why Is ADAS Calibration Important?

Safety and Performance: Proper calibration ensures that ADAS features operate as intended, reducing the risk of accidents.
Legal Compliance: Some jurisdictions require documented calibration after repairs involving sensors.
Preventing Future Damage: Misaligned sensors can cause false alerts or system failures, leading to costly repairs or safety hazards.

Key Things to Know About Mobile ADAS Calibration

1. Calibration Requirements Vary by Vehicle and System

Not all ADAS components are the same, and calibration needs depend on the vehicle’s make and model, as well as the specific sensors involved. For example, calibrating a front camera may differ significantly from calibrating radar sensors. It’s essential to consult the manufacturer’s specifications with a certified technician.

2. Calibration Is Not a “One-Size-Fits-All” Process

Some systems require simple visual or static calibration , which involves aligning cameras to a fixed point or marker. Others require dynamic calibration , in which the vehicle is driven through specific maneuvers. Accurate calibration must follow the manufacturer’s procedures precisely to ensure system integrity.

3. Technology and Equipment Matter

Mobile calibration services employ specialized tools such as target boards, laser measurement devices, and diagnostic software. These tools facilitate precise adjustments directly at the vehicle’s location. Proper calibration equipment ensures performance accuracy, which is crucial for system reliability.

4. Environmental Conditions Are Critical

ADAS calibration typically needs to be performed in controlled environments—flat surfaces, good lighting, and minimal interference. Those conducting mobile calibration must ensure conditions are suitable; otherwise, calibration might be compromised, leading to inaccurate sensor alignment.

5. The Role of Certified Technicians

Unqualified calibration attempts can lead to misalignment and system failures. Certified technicians undergo specific training and use validated procedures and tools to perform calibration correctly. Always seek service from reputable providers with experience in mobile ADAS calibration.

6. Post-Calibration Checks Are Essential

After calibration, a thorough system check is necessary to verify proper operation. This includes diagnostic scans and system tests to confirm that all ADAS features respond correctly and that warning or alert signals function as intended.

Benefits of Mobile ADAS Calibration

Convenience: Calibrations are performed at your location, saving time and effort.
Faster Turnaround: Mobile services often provide quicker scheduling, especially helpful after minor repairs or sensor replacements.
Cost-Effective: Reducing the need to transport the vehicle to a fixed site can save money, especially for fleet operators.

When to Consider Mobile ADAS Calibration

After collision repairs involving sensors or cameras.
When replacing windshield-mounted sensors or cameras.
Following any system warning related to ADAS systems.
When upgrading or modifying vehicle accessories that impact sensors.

Mobile ADAS calibration is a crucial aspect of maintaining vehicle safety and functionality in modern autos. As technology advances and systems become more sophisticated, the importance of accurate, certified calibration services grows. Whether you're a vehicle owner or manage a fleet, understanding these key considerations ensures your ADAS features provide the safety and convenience they promise.

Does Your Vehicle Need a Mobile ADAS Calibration in the Carolinas?

If you have a vehicle that needs mobile ADAS calibration in Concord , Hickory , Huntersville , or the Mooresville , NC, area, contact Auto Glass Experts. We have top-of-the-line equipment to calibrate all modern cars, and in most cases, we can calibrate your systems in your driveway.

Your Right to Choose Your Auto Glass Company: Don’t Let Insurance Steer You

Wed, 22 Oct 2025 21:27:32 GMT

Avoid Insurance Steering: Choose Your Own Auto Glass Company

When your windshield gets cracked or shattered, the last thing you want is to be limited by your insurance company’s preferred provider. Many drivers are unaware that they have the legal right to choose any auto glass repair company they trust, regardless of what insurance companies may suggest or direct them toward. Understanding your rights can save you money, ensure quality work, and give you peace of mind.

The Hidden Power of Your Insurance Policy

Insurance providers often have a network of preferred shops, and many drivers assume they must use these companies to file claims or get repairs covered. The reality is quite different. Unless you have a specific contractual agreement, you retain the legal right to choose any licensed auto glass repair shop that meets your standards.

Did You Know?

When you call the number on the back of your insurance card for windshield replacement or repair, you’re often automatically directed to Safelite or another corporate partner. However, you are under no obligation to use those providers. You are free to select the company of your choice—one that you trust to do quality work at a fair price.

How Insurance Companies Influence Your Choice

Many drivers are unaware that insurance companies can influence their choices by steering them toward specific providers through policies, contracts, or even phone prompts. Some tactics include:

Referral systems: Automated calls route you to their preferred vendors.
Limited networks: Insistence on working with certain shops to process your claim.
Claim process pressure: Suggesting that using a partner shop will make the process quicker or easier.

While these tactics may seem convenient, they often encourage consumers to use companies that benefit the insurer rather than the customer.

Your Right to Choose and How to Exercise It

The key takeaway is that you have the legal right to choose any licensed auto glass company that meets your standards. Here are some tips to exercise that right:

Research local providers: Look for reputable, customer-reviewed shops in your area.
Ask questions: Don’t hesitate to inquire about warranties, the materials used, and the technician’s credentials.
Provide your preferred shop’s information: When filing a claim, explicitly tell your insurer that you want to use your chosen provider.
Document your choice: Keep a record of your communications and any agreements.

Benefits of Choosing Your Own Auto Glass Provider

Choosing your own service provider offers several advantages:

Quality assurance: You select a shop known for high standards and good reviews.
Cost control: You can compare prices and avoid inflated charges from corporate partners.
Personal trust: Familiarity and reputation with a company you trust.
Flexibility: No restrictions on scheduling or services offered.

Protect Your Rights with Knowledge

Many drivers feel pressured into accepting their insurance companies' recommendations without realizing they can decline and choose elsewhere comfortably. Remember, your insurance policy safeguards your rights, not the insurer’s bottom line. Familiarize yourself with your policy documents and understand that your choice of repair shop is entirely your own. This awareness empowers you to make better decisions that prioritize quality and cost savings.

How to Make Your Choice Easy

To simplify the process, consider the following:

Seek out certified technicians with good reviews.
Verify that the shop uses quality, manufacturer-approved materials.
Confirm that the shop offers warranties on its work.
If you have a preferred shop, inform your insurer early in the claims process to avoid unnecessary delays.

By taking control of your auto glass service, you ensure the job gets done right the first time, providing peace of mind every mile you drive.

Do You Have Windshield Damage in North Carolina?

If you have windshield damage in Concord , Hickory , Huntersville , or the Mooresville , NC area, contact us at Auto Glass Experts. We are in-network with all insurance providers and will guide you to ensure a smooth, hassle-free experience. Our expert technicians are available at the shop or can come to your location, minimizing any disruption to your day.

As industry leaders in managing insurance claims , The Auto Glass Experts are dedicated to making the process easy for you. Owner Zuzu Madanat was recently interviewed in an auto glass industry publication, where he discussed the common challenges insurance companies create for customers and explained how Auto Glass Experts help clients successfully navigate the claims process every day.

Read the full interview here .

Comparing the Top 3 SUVs of 2025: How ADAS Safety Features Help Keep Your Family Safe on the Road

Wed, 17 Sep 2025 02:44:00 GMT

How 2025’s Top SUVs Use Advanced Safety Tech to Protect Your Family

As families increasingly prioritize safety and reliability, the automotive industry has responded by integrating advanced driver assistance systems (ADAS) into its vehicles. In 2025, the top three SUVs – Toyota RAV4, Honda CR-V, and Chevrolet Equinox – stand out not only for their popularity and sales but also for their state-of-the-art safety features. Below is a detailed comparison, highlighting how ADAS technology enhances safety and peace of mind for families.

The Top SUVs of 2025

How ADAS Features Keep Your Family Safe

Adaptive Cruise Control (ACC):

Available on all three models, ACC automatically adjusts vehicle speed to maintain a safe following distance, reducing driver fatigue on long highway trips.

It keeps families protected from rear-end collisions by intervening when the system detects a sudden slowdown ahead.

Lane Departure Warning and Lane Keep Assist:

These features alert drivers when they inadvertently drift out of their lane.

Some systems, like Honda’s LaneWatch and Toyota’s Lane Departure Alert, even gently steer to correct unintended lane departures, preventing accidents caused by distracted or drowsy driving.

Pre-Collision Systems and Collision Mitigation Braking:

These systems utilize radar and camera technology to detect potential collisions with vehicles or pedestrians.

They warn drivers through visual and auditory signals and, if necessary, automatically apply the brakes to prevent or reduce the severity of crashes.

Blind Spot Monitoring:

Available on the Toyota RAV4 and Honda CR-V.

Alerts the driver to vehicles in blind spots during lane changes, which is especially crucial for family cars frequently used in city or highway driving.

Rear Cross-Traffic Alert :

This feature detects approaching vehicles when backing out of parking spots, reducing the risk of collisions and providing an essential safety enhancement for family SUVs.

Teen Driver Technology :

Exclusive to the Chevrolet Equinox, it allows parents to set speed and volume limits, review driving habits, and activate safety features—promoting safe driving among young family members.

Why Safety Features Matter More Than Ever for Families

Enhanced Child Safety:

ADAS features like Automatic Emergency Braking and Pedestrian Detection help prevent accidents in crowded areas, ensuring children in the vehicle are safer.

Reduced Driver Stress:

Features like adaptive cruise control and lane assistance reduce the cognitive load on drivers, especially during long commutes or rush-hour traffic, allowing them to focus more on the road.

Accident Prevention and Cost Savings:

With forward collision warning and automatic braking, the likelihood of costly insurance claims and vehicle repairs significantly decreases.

Increased Resale Value:

Cars equipped with advanced safety tech usually command higher resale prices and appeal to safety-conscious buyers.

The 2025 Top SUV Models – Toyota RAV4, Honda CR-V, and Chevrolet Equinox

These SUVs are leaders in their class and exemplify automotive safety innovation with their ADAS features. These systems actively work to prevent accidents, protect passengers, and ensure peace of mind for families on the road.

The windshields on the Toyota RAV4, Honda CR-V, and Chevrolet Equinox are essential for ADAS safety features like lane assist, collision warning, and traffic sign recognition. Damage such as chips or cracks can block sensors and cameras, reducing system effectiveness. Timely repairs or replacements, along with proper calibration, are crucial to ensure these safety systems work correctly and keep your family safe on the road.

Maintaining a clear, undamaged windshield and ensuring proper calibration after repairs helps keep ADAS features functioning accurately across these popular SUVs. This not only prevents potential system failures but also enhances overall safety—giving you peace of mind during every drive.

Does Your SUV Have Windshield Damage in the Carolinas?

If you drive a Toyota RAV4 , Honda CR-V , Chevrolet Equinox , or any other SUV and discover windshield damage anywhere in the Carolinas, contact us at Auto Glass Experts. We’ve been repairing and replacing windshields in the Lake Norman area for years, and our technicians are experts in ADAS windshield calibration .

How AI Is Helping Auto Glass Companies Save Their Customers Time & Money

Tue, 16 Sep 2025 23:59:13 GMT

AI Technology Brings Innovative Auto Glass Techniques to Light

AI (Artificial Intelligence) has become increasingly common in various industries across the world, and auto glass is taking its turn! This advanced technology is pushing the auto glass industry forward by making service more efficient, affordable, and customer-focused than ever. One of the most rapidly growing techniques is AI-powered damage assessment. Let’s dive into everything you need to know about AI windshield assessment and how new tech is propelling the auto glass industry toward a more efficient and customer-friendly atmosphere.

Smarter, Faster Damage Assessment

Usually, damage assessment for auto glass requires the customer to meet the team in person, whether that be through mobile or in-shop services. This takes time on behalf of both the technicians and the customer. Auto Glass Experts has become the first auto glass company in the United States to use DriveX technology, offering a smarter, more efficient solution. With AI technology like DriveX, customers can simply take a picture of their windshield damage. The program will assess the photograph and provide a clear “repair” or “replace” suggestion. The fast response time helps both technicians and customers save time and effort by determining what is needed before bringing the vehicle in.

The benefits of AI-powered damage assessment through DriveX include:

Fast results: repair-or-replace decision in seconds
Saves customers money by avoiding unnecessary replacements
Provides accurate, insurer-ready evidence for claims
Cuts down on delays and repeat visits
Makes the scheduling process smoother and more convenient
Increases customer confidence in the repair decision

Cutting Costs Without Cutting Corners

With this new assessment technology, technicians and customers are able to avoid unnecessary windshield replacements. It also provides strong documentation and support for insurance decisions. With this quick and accurate assessment tool, auto glass customers can save money on replacements they may not need while maintaining safety as the top priority.

Triaging your auto glass damage before you come into the shop or schedule your mobile appointment streamlines the whole process. It offers reduced waiting time for appointments, added confidence in safe decision-making, decreased costs for unnecessary replacements, and solid evidence for insurance claims—all with one simple photo.

How It Works

Receive a secure link from the auto glass shop.
Take photos of your windshield using your phone camera.
DriveX AI technology instantly analyzes the images.
The system delivers a clear “repair” or “replace” recommendation.
Customers and shops can move forward with the proper service promptly.

Pushing the Auto Glass Industry Forward

This AI technology is new but rapidly expanding across the country as you read these words. Auto Glass Experts is leading the way as the first auto glass company in the United States to adopt the advanced DriveX technology. Being among the first to do so enables the team to provide faster, more accurate damage assessments—making the repair and replacement process easier and more convenient for customers.

Ask About Our DriveX Damage Assessment

AI is transforming the way auto glass shops serve their customers, taking what was once a time-consuming and uncertain process and making it fast, accurate, and cost-effective. By combining advanced technology with customer-focused service, providers like Auto Glass Experts are setting a new standard for convenience and reliability. As more shops adopt AI-driven tools, drivers everywhere can expect windshield repairs and replacements that save both time and money—without sacrificing safety or quality.

If you have questions about our new DriveX AI-powered damage assessment tool , contact our team today! We would be happy to share any additional information we have with you and help you feel as confident as possible throughout the repair process.

Find out how Auto Glass Experts is transforming auto glass assessments with AI technology in this glassBYTEs feature , the online news source from AGRR Magazine that covers the latest in auto glass repair and replacement.

Comparing the Top 3 Minivans of 2025: Safety Features That Help Keep Your Family Safe on the Road

Wed, 06 Aug 2025 08:44:00 GMT

How Your Windshield Protects Your Family: Safety Features in 2025 Minivans

At Auto Glass Experts, keeping families safe on the road is our highest priority. We’ve been serving Huntersville, Concord, Hickory, and surrounding areas like Mooresville and Lake Norman for years, and that’s where our hearts are rooted. One of the most essential tools in vehicle safety is a part that often goes overlooked by drivers: the windshield. This is especially true of the Advanced Driver Assistance Systems (ADAS) technologies built into the glass.

If you currently drive a 2025 Toyota Sienna , Honda Odyssey , or Chrysler Pacifica, your vehicle is packed with some of the most advanced ADAS features available on the market. But these systems only work correctly if they’re properly calibrated, especially after a windshield replacement.

In today’s blog, we’ll compare the safety and ADAS features found in each of these top-selling minivans and explain why professional calibration after auto glass service is essential.

2025’s Top 3 Minivans and Their ADAS Safety Features

Why Windshield Calibration Is Critical

When your minivan’s windshield is replaced—whether from a rock chip, crack, or collision—the ADAS systems that rely on that glass must be calibrated to function correctly. Even the slightest misalignment can cause your minivan’s safety features to provide inaccurate information or fail to function properly.

At Auto Glass Experts, we utilize professional ADAS calibration equipment to ensure your systems are properly aligned and functioning as intended by the manufacturer.

What If I Don’t Get the ADAS Calibration?

Without proper calibration of the ADAS technology in your windshield, you might experience the following:

Forward Collision Warning might not alert you in time.
Lane Keeping Assist could misjudge your position.
Adaptive Cruise Control may follow vehicles too closely or react too late.
Blind Spot Monitoring and Rear Cross-Traffic Alerts might become unreliable.

That’s why every windshield replacement we perform—whether in-shop or through our mobile service—includes proper inspection and calibration if your vehicle is equipped with ADAS.

Your Family’s Safety Is Built into the Windshield

The minivan you use to cart your children around was chosen to keep them safe. At Auto Glass Experts, we ensure that safety remains intact when your auto glass is replaced. Our technicians are trained to replace and calibrate ADAS-equipped windshields on all major minivan models, including the Toyota Sienna, Honda Odyssey, and Chrysler Pacifica.

Mobile and In-Shop Service Throughout the Carolinas

No matter where you are in the Carolinas—whether in Huntersville, Hickory, Concord, or anywhere in between—Auto Glass Experts are equipped to handle both the glass and the technology behind it. We offer:

High-quality auto glass that meets or exceeds both safety and original manufacturer quality standards
Static and dynamic ADAS calibration
In-shop or mobile service to meet your needs

Do You Have Windshield Damage in the Carolinas?

If you live in or around Hickory , Huntersville , Concord , or the Lake Norman area of NC and you’ve discovered damage to your windshield , contact us at Auto Glass Experts. We offer lifetime warranties and are certified by the Auto Glass Safety Council. Plus, we have an A+ rating with the BBB.

The Challenges of Finding Replacement Glass for RVs

Mon, 07 Jul 2025 20:59:00 GMT

7 Common Challenges in Finding Replacement Glass for RVs

Recreational Vehicles (RVs) offer freedom, adventure, and the comfort of home on wheels. However, like any vehicle, RVs are susceptible to wear and tear, with glass components—such as windows, windshields, and skylights—being particularly vulnerable. Finding replacement glass for RVs can be a daunting task, with unique challenges that can delay repairs and increase costs. Understanding these hurdles can help RV owners better navigate the process of sourcing replacement glass efficiently.

1. Custom Sizes and Shapes

One of the biggest difficulties in sourcing RV replacement glass is the customization factor. Unlike standard vehicle glass, RV windows and windshields often come in a wide array of shapes and sizes tailored to specific makes and models. Many RV manufacturers design windows that aren’t produced in mass quantities, leading to a lack of readily available standard sizes. This means owners frequently need to have glass custom-cut, which requires specialized equipment and expertise.

2. Variability Between Manufacturers

RV manufacturers utilize different building standards, window frameworks, and mounting mechanisms. This variability complicates the search for compatible replacement glass. Even within the same brand, model differences or modifications made by previous owners can affect compatibility. When attempting to replace a missing or damaged window, RV owners must carefully identify the exact specifications to ensure a proper fit, which isn’t always straightforward.

3. Material and Quality Considerations

RV glass isn’t just about fit; it also involves safety and durability. Most RV windows and windshields are made with tempered or laminated glass to withstand impacts and protect occupants. Finding glass that meets safety standards while matching the original can be challenging, especially if the original manufacturer’s specifications are unknown. Substandard or incompatible replacement glass might not provide adequate protection or insulation, leading to future problems.

4. Sourcing Difficulties and Limited Suppliers

The niche nature of RV glass means that not all auto or glass suppliers carry what is needed for RVs. Many regional or local auto glass shops primarily focus on cars, trucks, or standard commercial vehicles, leaving RV-specific glass to specialized providers. This can limit options and necessitate long-distance shipping or ordering from the manufacturer, adding delays and increased expense.

5. Cost and Lead Times

Custom or specialized glass isn’t cheap. Because of the rarity and custom nature, the cost of replacing RV glass can be significantly higher than standard automotive glass. Additionally, lead times for manufacturing and shipping can be prolonged, especially if the glass has to be custom-made or shipped from overseas suppliers. This often results in extended downtime for the RV, which can disrupt travel plans.

6. Temporary Solutions and Preventive Measures

During the search for a permanent replacement, RV owners might opt for temporary fixes like plastic sheeting or tape. While these solutions can provide a short-term barrier against the elements, they’re not ideal for long-term use. To minimize damage and avoid further issues, some owners invest in protective covers or window films until a suitable replacement is found.

7. Navigating Insurance and Warranties

Insurance policies and warranties can influence the process of obtaining replacement glass. Some policies may cover the cost of repairs, provided the damage is documented and approved by the insurer. However, the process of obtaining approval can be slow, and some policies may have restrictions on the type of replacement glass used. Understanding coverage options in advance can help streamline repairs.
Finding replacement glass for RVs involves navigating a complex web of customization, compatibility, safety standards, sourcing limitations, and costs. To mitigate these challenges, RV owners should establish relationships with trusted suppliers and installers.

Does Your RV Need Glass Repair in Hickory or Huntersville, NC?

If you live in or are traveling through the Hickory , Huntersville , or Concord , NC, area and your RV has suffered glass damage, contact us at Auto Glass Experts. We offer in-shop and mobile services and back our RV glass replacements with a lifetime warranty for your peace of mind. Even the smallest crack can compromise the safety of everyone in the RV, so have it repaired today.

Understanding Insurance Steering and Your Right to Choose Auto Glass Services

Mon, 07 Jul 2025 20:33:00 GMT

You Have the Right to Choose the Auto Glass Service That’s Best for You

When it comes to repairing or replacing your auto glass, it’s essential to understand that you have the right to choose the service provider that best suits your needs. Many drivers assume their insurance company dictates where they must get their repairs done, but that isn’t the case. Knowing your rights can save you money, ensure quality workmanship, and give you peace of mind.

Understanding Your Rights

Auto insurance policies typically include coverage for windshield repairs and replacements. However, the process of selecting a repair shop often leads to confusion. Insurance companies may suggest preferred vendors or steer customers toward certain providers, sometimes even influencing where you get your repairs. While some agreements may include incentives for using specific shops, you’re not obligated to accept these recommendations. You have the right to choose your repair shop, provided that the provider is reputable and qualified.

Avoid Insurance “Steering”

Recently, in North Carolina, the Insurance Commissioner issued a warning to consumers about “insurer steering,” a practice where insurers pressure or influence policyholders to use certain vendors. This can limit your options and potentially impact the quality of service you receive. Steering may also come with financial incentives or discounts for using preferred shops, but it’s vital to prioritize quality and transparency.
Insurance steering can sometimes lead to costs that aren’t fully disclosed upfront or result in repairs that don’t meet your standards. As a consumer, you should ask questions, understand your coverage, and insist on choosing your repair shop.

The Importance of Quality and Certification

Choosing a reputable auto glass service is crucial. Look for providers who employ certified technicians, use quality materials, and follow industry standards. Many certified shops are affiliated with organizations like the National Glass Association (NGA) or the Auto Glass Safety Council (AGSC), which enforce strict quality and safety guidelines.
Quality workmanship ensures your vehicle’s structural integrity and safety, especially since windshields play a vital role in your vehicle’s safety features, like airbags and rollover protection. Moreover, a reputable shop will typically offer warranties on their work and use original or high-quality aftermarket parts.

How to Make Your Choice

Research and Reputation: Check online reviews, particularly Google reviews. Ask family and friends for recommendations, and verify credentials.
Insurance Compatibility: Confirm with your insurer that the shop you select is in their network.
Get Multiple Quotes: Don’t settle for the first estimate. Comparing prices and services can help you make an informed decision.
Certification and Guarantees: Make sure the shop employs certified technicians and offers warranties.

The Insurance Claims Process

When filing an insurance claim for auto glass work, inform your insurer that you want to select your repair shop. If they attempt to steer you toward their preferred vendors, politely remind them of your right to choose. Keep copies of all correspondence, and review your policy documents carefully so you understand any limitations or requirements.
Some insurers might process claims directly with preferred vendors, but as a policyholder, you still retain the right to choose where your vehicle is repaired. If you encounter resistance or concerns about unfair practices, consider reaching out to your state’s insurance department.

Empowering Yourself

Ultimately, your vehicle repairs should align with your preferences — not just insurance policies or incentives. Standard practices and regulations are in place to protect consumers from unfair steering and subpar service. Remember, you have the right to choose who works on your vehicle to ensure quality repairs, transparency, and trust.

Do Your Homework

Before committing to any auto glass service, do your due diligence. Verify credentials, understand your coverage, and advocate for your rights. Doing so ensures your vehicle is repaired safely and correctly, maintaining your safety on the road. Your auto glass is an integral part of your vehicle’s safety system. You have the right to select the repair shop that will best serve your needs. Be informed, ask questions, and don’t succumb to pressure or steering tactics from insurers.

Is Your Auto Glass Damaged in Huntersville, Hickory, or Concord, NC?

If you live, work, or are visiting Hickory , Huntersville , or the Concord , NC area and you’ve discovered some auto glass damage, contact us at Auto Glass Experts. We offer both mobile and in-shop auto glass repair and replacement services. We provide lifetime warranties and are a trusted service provider in the Charlotte, NC, area.

What is the Minivan Windshield Replacement Process?

Mon, 09 Jun 2025 21:52:00 GMT

The Minivan Windshield Replacement Process

Drivers, particularly those who have children, love minivans for their practicality and space. They make it easy for a busy parent to cart children where they need to be on any given day of the week. Minivans have a ton of passenger and cargo room, and they’re strong enough to haul a lot of gear.
This is why they become something we depend on, and when our minivan is damaged, it can put a halt to the entire process that is your family schedule. Windshield damage is no different from any other, and if the damage is severe enough, your family taxi suddenly becomes undrivable.
In this blog, we’re going to go over the entire windshield replacement process for minivans, so you can educate yourself in the event you find yourself in need of a new windshield.

1. Preparation

The first thing the technician is going to do when they have your minivan is get it ready. For example, the technician will remove any trim pieces, like the wipers and rearview mirror, or molding that’s securing the windshield.

2. Removal

Next, the technician will use specialized tools to cut through the adhesive. This adhesive is made from urethane and holds the windshield in place. Then, they will carefully lift the damaged windshield out.

3. Clean

Now, the technician will clean the frame to make sure no debris or dirt can interfere with the bonding process. If they find rust or damage, they will address that first so the new glass can bond properly with the frame of the minivan.

4. Adhesive

The technician will apply a urethane adhesive generously to the frame to ensure consistent thickness for proper bonding. A reputable auto glass service will only use adhesive approved by the AGSC (Auto Glass Safety Council).

5. Installation

The new windshield will be carefully positioned into the frame using specialized tools, possibly a mechanical arm. Then, the glass is pressed into place to ensure it bonds well with the adhesive. The technician will clean off any excess adhesive from your windshield and minivan.

6. Reinstallation

At this time, the technician will reinstall any trim, molding, wipers, and rearview mirror that were removed before installation.

7. Curing

The adhesive needs time to cure so it can form a strong bond with the glass. The technician will give you instructions on the recommended curing time, during which you cannot drive the minivan. Driving before the adhesive has cured can lead to a jostled windshield and a break in the bond, which can cause issues like leaking.

8. ADAS Calibration

If your minivan has any safety features, then your new windshield will likely need an ADAS (Advanced Driver Assistance Systems) calibration. Much of the technology that enables those systems to work is embedded near the windshield. Calibration ensures your safety features function properly.
To learn more about ADAS technology and windshield calibration, click here to read our blog.

Things to Remember

Find a Reputable Auto Glass Company: Check their Yelp and Google reviews so you know what previous customers are saying. Also, consider hiring a local, independent auto glass company for better overall service and expertise.

Check Your Insurance Policy: Windshield replacement is typically covered under comprehensive insurance. A reputable auto glass company will have staff to contact the insurance company for you. Click here to learn more about insurance claims assistance.

Follow Curing Instructions: Don’t drive your minivan after the windshield is replaced until the time the technician gives you has passed. Otherwise, you risk damaging the new bond and voiding any warranty.

Wait to Wash the Minivan: You should wait at least 24 hours before washing your minivan after a windshield replacement to prevent damage.

Consider Mobile Auto Glass Services: Mobile auto glass services offer a level of convenience and time-saving that in-shop services can’t. If your windshield is too damaged to drive, mobile services eliminate the need for a tow.

Does Your Minivan Have Windshield Damage in Huntersville, Lake Norman, or the Hickory, NC Area?

If you live near Lake Norman , Huntersville , or in the Hickory, NC area, and your minivan has a damaged windshield, contact us at Auto Glass Experts. We offer a lifetime warranty on windshield replacements and repairs . Our certified technicians can get your minivan back on the road with barely any interruption to your schedule.

Ford Explorer Windshield Replacement: 7 Things You Need To Know

Mon, 05 May 2025 23:35:00 GMT

7 Helpful Facts About Ford Explorer Windshield Replacement

Ford Explorers are extremely popular vehicles for many reasons. They have a spacious interior, versatile cargo capacity, and strong engine options. Let’s face it—the Ford Explorer is a practical and comfortable choice for families and singles alike. It’s no surprise that more than 8 million Explorers have been sold since 1991.
When it comes to windshield damage on your Ford Explorer, it can be both a nuisance and a serious safety risk. Since you’re still reading, we think it’s safe to assume you own a Ford Explorer and that it has suffered enough windshield damage to require a replacement. If so, this blog will tell you the seven things you need to know before replacing the windshield on your Ford Explorer.

1. Original Equipment Manufacturer (OEM) vs. Aftermarket Glass

When replacing a windshield, you have options. OEM glass is specifically designed for your Ford Explorer and is made by the same manufacturer that created the original windshield.
Aftermarket glass is less expensive, but you’re sacrificing a great deal to save a few dollars. It’s less reliable than OEM glass and may not calibrate properly with the ADAS systems in your Explorer.

2. Advanced Driver Assistance Systems (ADAS) Calibration

If your Ford Explorer includes modern safety features, then it likely has sensors and cameras built into the windshield. In that case, your new windshield will require ADAS calibration to ensure those features function correctly and don’t malfunction or stop working. Click here to learn more about ADAS technology.

3. Quality Installation Matters

Your windshield should be replaced by a certified technician using proper adhesives and techniques. This helps prevent leaks, wind noise, and ensures your safety isn’t compromised. The windshield plays a vital role in the structural integrity of your Explorer, so it needs to be installed correctly the first time.

4. Insurance Coverage

If you have comprehensive insurance on your Ford Explorer, your windshield replacement may be covered—but you’ll likely need to meet your deductible. If you only carry liability insurance, windshield replacement is typically not covered, as that coverage only applies to damage to other vehicles, property, or people.
A reputable auto glass replacement service will have staff who can answer your insurance questions and even contact your insurance company on your behalf.

5. Timing Is Crucial

Even the smallest chips and cracks can spread quickly, so you should have your windshield inspected as soon as you notice any damage. This applies to Ford Explorers and all other vehicles. Windshield damage compromises safety, so addressing it right away is the best course of action.

6. The Recall of 2011–2019 Ford Explorers

In January 2024, Ford issued a recall for certain Explorer SUVs manufactured between 2011 and 2019. The recall was due to the A-pillar exterior trim—located on both sides of the windshield—potentially being loose or missing, which could cause it to detach while driving.
If your Explorer was manufactured during this period and you notice issues with the trim, contact a reputable auto glass service immediately. They can check your VIN to confirm whether your vehicle is affected by the recall.

7. What Does It Cost to Replace a Ford Explorer Windshield?

While it’s difficult to provide an exact quote without inspecting the vehicle, the cost to replace a Ford Explorer windshield typically ranges from $200 to $500, depending on the model year and whether ADAS features are involved.

Does Your Ford Explorer Need a Windshield Replacement in Huntersville, Lake Norman, or the Hickory, NC Area?

If you need a windshield replacement for your Ford Explorer in Charlotte , Huntersville , Hickory , or Lake Norman , NC, contact us at Auto Glass Experts. We’re a certified Ford Auto Glass Network Partner , and our technicians are experienced with resolving recall issues. We also handle the insurance process directly to speed up your claim.

How to Properly Clean and Maintain Your Windshield Wipers

Thu, 24 Apr 2025 19:27:00 GMT

Tips for Cleaning and Maintaining Your Windshield Wipers

In a heavy rainstorm, windshield wipers are your only defense against collisions and potentially dangerous accidents. We depend on those little strips of rubber or silicone that slide across our windshields, clearing rain, snow, sleet, and ice, so we can see the road ahead.
Due to our reliance on windshield wipers, it’s essential to clean and maintain them properly to ensure they last a long time and perform well when we need them most. In this blog, we’ll cover each step of windshield wiper cleaning and maintenance. It's the best way to keep your windshield clean and prevent premature wear on your wipers.

1. Gather What You Need

Before you start splashing soapy water all over your windshield, it’s best to gather everything you need so you’re not scrambling for supplies in the middle of the job. Here’s what you’ll need to clean your windshield wipers properly:

A Cleaning Solution : Several options are available for this task.
Soapy Water: A mixture of mild dish soap and water.
Windshield Wiper Fluid
Rubbing Alcohol
White Vinegar: A mixture of half water and half white vinegar.

A Microfiber Cloth

2. Dampen a Cloth

Whichever cleaning solution you choose, dampen the microfiber cloth with it.

3. Wipe the Blades

Gently wipe the rubber blades with the dampened cloth. This will remove any dirt or grime that’s collected. Continue wiping the blades until there’s no dirt residue on the cloth.

4. Clean the Windshield

While you’re at it, clean the windshield as well. Regularly cleaning your windshield prevents dirt and debris from building up, which can cause unnecessary wear on the wipers. Avoid using soapy water to clean the glass. Instead, use a solution of white vinegar and water or windshield wiper fluid.

Maintenance

Now that you know how to clean your windshield wipers, let’s discuss how to maintain them so they last as long as possible.

Defrost and Scrape : In cold weather, make sure to fully defrost the windshield and remove any ice or snow before using the wipers. This prevents damage to both the glass and the motor, especially if the wipers are frozen to the windshield.
Avoid Dry Wiping : Never run your wipers on a dry windshield. Doing so can cause premature wear and tear on the rubber blades.
Replace Blades Regularly : It’s recommended to replace your wipers every six to twelve months.
Store Blades Properly : In winter months, raise the wipers away from the windshield to prevent them from freezing to the glass.
Use Silicone Spray : Silicone spray helps maintain the flexibility of the rubber blades, preventing them from hardening.

Signs You Need New Windshield Wipers

Here are several signs that indicate it’s time to replace your wipers:

Poor Visibility : If you can’t see clearly through the windshield when it’s raining, your wipers need replacement. Even if they work well in light rain, they may not perform at their best during a downpour.
Chattering or Skipping : If your wipers jump, squeak, or skip across the windshield, you may need new blades.
Streaking or Smearing : If your blades leave streaks or smudges, it's time to replace them. Clear visibility is crucial for safe driving.
Rubber Damage : If the rubber blades are visibly cracked, worn, or torn, replace them immediately.

Do You Need New Wipers in the Huntersville, Lake Norman, or Hickory, NC Areas?

If you live in or are passing through the Charlotte , Huntersville , Hickory , or Lake Norman areas of North Carolina, and you suspect your wipers need replacing, contact us at Auto Glass Experts. Our experienced auto glass technicians can quickly replace your blades, ensuring you’re confident and safe on the road, especially when the next rainstorm hits.

Why You Should Trust a Professional Auto Glass Company for Your RV Windshield Replacement

Tue, 11 Mar 2025 21:22:00 GMT

Why You Should Choose a Professional RV Glass Replacement Company

People who own RVs love exploring the open road and feeling the freedom from life on the move. However, RVs can suffer the same ailments as every other motorized vehicle on the planet, including damage to the windshield. Cracks and chips, no matter how small, present a safety issue that shouldn’t be ignored.
DIY solutions may seem like a good idea, especially when you’re on the road. All you have to do is run to an auto supply shop, pick up a kit, and be on your way. But the fact is, you’re putting yourself and your passengers at risk. The windshield not only protects you from wind and debris, it plays a vital role in the structural integrity of your RV.

Why Should I Hire a Professional Auto Glass Company?

For your safety and peace of mind, it’s best to skip quick solutions for your damaged windshield and have your RV glass replaced by a professional auto glass company. Below are five reasons why

1. Experience and Expertise

While DIY kits are tempting, there is no denying that professional auto glass technicians have the experience and expertise needed for a job this important. Because they’ve taken all the certifications and have worked on many RV windshields, technicians understand the unique needs for vehicles of this size.
A reputable auto glass company will have technicians trained to handle repairs like yours with precision and professionalism.

2. Safety Assurance

We cannot stress enough that a damaged windshield on your RV puts you and your riders in potential danger. The windshield on your RV protects you from debris, weather, and provides structural support in case you’re in a collision.
Attempting to repair the windshield yourself could put everyone in danger and leave your RV non-compliant with road safety regulations. Don’t compromise your safety and the security of those you love. Hire a professional for a damaged RV windshield.

3. Quality Materials and Equipment

A reputable auto glass repair and replacement company will have specialized tools and materials that you can’t find over the counter. The resin used by professionals will ensure a stronger bond and leave you with the security of knowing the job was done correctly.
DIY solutions typically offer generic or inferior materials, which is subpar when compared to professional repairs.

4. Convenience and Time-Saving

While it may seem more convenient to pick up a DIY kit for a repair, the truth is, it could cost you more time and money in the long run. When attempting to repair the damaged windshield of an RV, you run the risk of making the damage worse. If you do, then your RV windshield may no longer be repairable, which means you’d need a full replacement.
Do you see how even the smallest error can end up costing you time and money? If you do more damage, a replacement will cost much more and you’ll put a huge dent in your road trip.

5. Insurance Coverage

DIY attempts may void your insurance coverage. If you have comprehensive insurance, there’s a good chance your policy will cover windshield repair and replacement, although you may need to meet the deductible. But they may not cover a replacement cost after you attempted and failed to repair it yourself.
You pay insurance premiums on your RV for a reason. Don’t throw it all away just to save a few dollars.

Does Your RV Have Windshield Damage in the Huntersville, Lake Norman, or Hickory, NC Areas?

If you live or are passing through Charlotte , Huntersville , Hickory , or the Lake Norman areas of North Carolina, and you need an RV windshield replacement , contact us at Auto Glass Experts. We offer in-shop and mobile services, so you can either drive your RV in on your way through town or we can come to you if you're camping nearby. We have an A+ rating with the Better Business Bureau and certified with the AGSC (Auto Glass Safety Council).

How to Find the Best Auto Glass Company for Your Vehicle

Wed, 12 Feb 2025 04:29:00 GMT

How to Choose the Right Auto Glass Repair Service

Vehicle maintenance is essential when you want to be sure you and your passengers are safe. Many times auto glass is overlooked, but the windshield and other glass on your vehicle are vital components to your safety. Cracks, chips, and shattered windshields pose serious safety hazards and possible legal issues.
When you discover damage to your windshield you must find a reliable and reputable auto glass company to work on your vehicle. This one step will ensure that your vehicle is safe and restored to its proper integrity. In today's blog, we’ll inform you about the process of finding the best auto glass service for your damaged windshield.

1. Certifications

When you’re online searching for the best auto glass shop in your area it’s important to verify that they have the necessary certifications for windshield repair and replacement. For example, one of the most important certifications comes from the Auto Glass Safety Council (AGSC), an organization in the United States that certifies auto glass technicians. To check out The Auto Glass Experts' AGSC profile, click here .
A certified auto glass technician will be well-versed in proper techniques for repairing and replacing all the glass components on your vehicle, including the windshield. While you’re at it, check out their rating with the Better Business Bureau (BBB) because customer service is important too. Click here to view The Auto Glass Experts' A+ rated profile on the Better Business Bureau.

2. Experience and Reputation

What other consumers think about an auto glass company is essential. If you check out the Google reviews and the auto glass company you’re considering has a low rating, you might want to think again about using them.
A high rating with positive feedback can give you peace of mind knowing that past consumers have had a good experience. Google reviews that mention quality, reliability, and speed are good to pay attention to. Friends and family are always a good source if you prefer your recommendation to come by word of mouth.
Check out our 600+ combined five-star Google reviews:
Hickory Shop
Huntersville Shop
Mooresville (Mobile Only)

3. Range of Services

You want to be sure the auto glass service you select can offer you a wide range of services. For example, if you have any Advanced Driver Assistance Systems (ADAS) on your vehicle, you want to be sure the auto glass service you select offers calibration after a windshield replacement. This is an essential step in the process and can mean the difference between your safety features working or not. You don’t want to have to go to another place for ADAS calibration.

4. Insurance and Warranty

Your insurance company may cover the cost of windshield repairs or replacements, so it’s essential to choose an auto glass service that is listed in your insurance network. You also want to select an auto glass company that will contact the insurance company for you. This eliminates a portion of your hassle and it speeds up the claims process. To learn more about the insurance claims process, click here .
Does this auto glass company offer a warranty on their work? Warranties are necessary, especially when you’re replacing something as vital as a windshield. Reputable auto glass shops offer warranties on the glass and labor. This provides customers with peace of mind. Learn more about Auto Glass Experts' lifetime warranty, click here .

5. Cost

While you want to get an idea of what a windshield repair or replacement will cost, you don’t want pricing to be the main factor when choosing an auto glass company. Factors like warranty, workmanship, reputation, and reviews should take precedence over cost because an inexpensive job that isn’t done correctly will cost you more money in the long run.
That said, there are reputable auto glass companies that offer fair and reasonable prices. You have to research your options and make a decision according to your needs and the funds you have available to repair that windshield.

Does Your Vehicle Have a Damaged Windshield in Huntersville or Hickory, NC?

If you live or work in the Hickory , Huntersville , Concord , or Charlotte , NC areas and need a windshield repair or replacement , contact us at Auto Glass Experts. Our shop has been certified by the Auto Glass Safety Council, we’re family-owned and operated, and we offer lifetime warranties on all of our work. Contact us and speak to a professional auto glass technician today!

Can a Cracked Windshield Be Repaired Without Replacing It?

Tue, 14 Jan 2025 01:05:00 GMT

Can a Crack or Chip in My Windshield Be Repaired?

Windshield cracks and chips happen all the time. It is important to get them repaired as soon as possible to avoid further damage to your windshield. However, there are times when a full windshield replacement is necessary. Here is more information on whether your windshield crack or chip can be safely repaired.

What Types of Windshield Cracks and Chips Can Be Repaired?

If you have a crack or chip in your windshield, you may be wondering if your windshield needs to be replaced. If the crack in your windshield is less than the length of a dollar bill, or the chip is less than the size of a quarter, then it can simply be repaired. The depth of the crack or chip also matters. A professional auto glass technician will be able to tell you whether the crack or chip in your windshield can be repaired.

Location of the Windshield Crack or Chip Matters

The location of your windshield crack or chip also matters. In many states, there are requirements that the driver’s line of sight, the critical area, must be free from any cracks or chips. It is important to know whether the crack or chip in your windshield is able to be legally repaired, or if the windshield needs to be replaced. Additionally, cracks and chips on the edges of your windshield may pose a threat to the structural integrity of the windshield and may warrant a windshield replacement.

Get Your Damaged Windshield Repaired Right Away

Cracks or chips in your windshield may seem like a small problem now, but it is very easy for minor cracks and chips to lead to further damage, which may cost more money. Windshield repairs are more cost effective than windshield replacements. Get the windshield damage repaired while you can and save yourself some money.

The Benefits of Windshield Repair

Repairing your windshield has the obvious benefits of stopping the spread of damage and improving the quality of vision through your windshield, but there are many other benefits to windshield repair. A windshield repair is more cost-effective than a windshield replacement. When possible, it is much cheaper to repair the crack or chip in your windshield rather than replacing the windshield. Windshield repairs are also often faster than windshield replacements, which can save you some time in your day. Lastly, a windshield repair is more environmentally friendly than windshield replacement as it uses fewer resources and creates less waste.

Mobile Windshield Repair

You may be concerned about the time it takes to go into a shop to get a windshield repair. There are other options, like mobile windshield repair services. These services allow auto glass technicians to come to you, allowing you to save the time and effort it takes to go into a shop. A mobile windshield repair service can meet you at your home, work, or even on the side of the road.

Do You Have a Crack or Chip in Your Windshield in the Hickory, Mooresville, or Huntersville Area?

If you are in need of a windshield repair in the Hickory , Mooresville , Huntersville , or Charlotte , NC areas, contact Auto Glass Experts today. Our team of certified technicians will assess your damaged windshield to determine whether repair or replacement is the best solution, ensuring you're back on the road quickly and safely!

Dodge RAM Windshield Replacement: 8 Things to Know

Sat, 14 Dec 2024 02:45:00 GMT

8 Helpful Facts About Dodge RAM Windshield Replacement

Dodge RAMs are known for their endurance, dependability, and performance. That’s why we use them for work, leisure, and all-around life. The modern RAM has many safety option features available, many of which have technology embedded directly into the windshield.
This technology is one of the many reasons windshield damage is a serious problem and should be fixed immediately. When windshield damage is too large to repair, professional auto glass services will recommend a replacement. As the owner of a Dodge RAM, here are eight things you need to know before getting a windshield replacement.

1. Your Insurance May Cover your RAM Windshield Replacement

Drivers who have comprehensive insurance should check their policies because there’s a chance your insurance will cover the cost of a new windshield. You may be required to meet the deductible if you haven’t already done so. A reputable auto glass company will be able to help you with your insurance claim. To learn about insurance claims assistance, click here .

2. ADAS Calibration Will Be Required For Some Dodge RAM Models

Depending on the year your Dodge RAM was manufactured, you may have some ADAS (Advanced Driver Assistance Systems) technology embedded into the glass of your new windshield. If this is the case, then you should be prepared for a calibration of those systems. This step is required for all windshield replacements with ADAS technology and is essential so those safety features that come with your new RAM will work properly. Not sure if you have ADAS technology in your Dodge RAM? Click here to see the most common features ADAS vehicles offer.

3. What Does a Windshield Replacement for a RAM Cost?

One of the most asked questions is “How does a RAM windshield replacement cost?” The answer to that question isn’t simple. Many factors go into a quote when having the windshield on your Dodge RAM replaced. Is it a newer model and what type of ADAS features are embedded into your Dodge RAM windshield? You can expect to spend between $300 and $1,600 for a new windshield on your RAM.

4. You Have Choices of Auto Glass for RAM

There are several options for auto glass when you have a full windshield replacement on your Dodge RAM. There is Original Equipment Manufacturer (OEM) glass, which is equal to the original windshield your RAM had when you purchased it. Then there’s Original Equipment Equivalent (OEE), which is made by a certified manufacturer but doesn’t come with the original logo on the glass. Then there’s Original Equipment (OE), which is original equipment, this is the glass that came installed on your vehicle from the factory.

5. Can I Repair My RAM Windshield as Opposed to Replacement?

That depends on the size of the damage to your RAM’s windshield and where it’s located. If it’s the line of sight for the driver then you cannot repair it. It can also not interfere with ADAS technology embedded into the layers of auto glass. Then there is the size of the chip or crack in the windshield. To safely repair a windshield, the damage should be less than five inches, which is the length of a dollar bill or a deck of cards. Your auto glass technician will determine if a windshield repair is safe.

6. You Can Choose Between In-Shop or Mobile Auto Glass Services

When you decide what auto glass service you want to use to replace the windshield on your RAM, take into consideration whether they offer in-shop services, mobile, or both. Each option has its advantages. For example, if you spend your work time in your office, getting out to sit in a shop sounds like a welcomed break. But, if you spend all your work time in your truck, having someone come to you can give you time to get other things done.

7. The Auto Glass Company You Choose For RAM Windshield Replacement Is Important

Many auto glass services say they can replace the windshield on a Dodge RAM, but you should do your research and be sure the professional auto glass company you hire is not only certified to replace the windshield on a Dodge RAM but has extensive experience. The last thing you want is to find out that the windshield replacement on your RAM wasn’t done correctly. A good way to look into a company is to check out their online reviews. This will allow you to see what past customers have experienced.

8. Don’t Skip the After Installation Care

Once the auto glass technician is finished installing the new windshield on your Dodge RAM, they will give you instructions on how to care for your new auto glass. We highly recommend you heed their advice and follow it to a tee. Otherwise, you will risk ruining the bond your RAM will make with its new auto glass.

Need a Windshield Replacement for Your Dodge RAM in the Hickory or Huntersville, NC Area?

If you live or work in the Hickory , Mooresville , Huntersville , or Charlotte areas of North Carolina then contact us at Auto Glass Experts. Our technicians are not only certified in Dodge RAM windshield replacement , they have years and years of experience replacing RAM auto glass.

7 Ways Reliable Auto Glass Services Save Your Business Money

Wed, 27 Nov 2024 03:36:00 GMT

7 Benefits of Choosing Reliable Auto Glass Services for Your Business

Everyone needs money. It doesn’t matter if you’re poor, middle class, or even well-to-do. When your earnings increase, so does your lifestyle. No matter where you sit on the economic scale, you still care about saving money. As business owners, it’s part of our daily routine to find ways to save money.
As one business owner to another, I’m here to inform you that using a reputable auto glass service to repair or replace your damaged windshield will save you money. Here’s how it works.

1. Eliminates Downtime

By choosing a reliable auto glass service, you can significantly reduce your downtime. You’ll have the option to either take your vehicle to the shop or have a mobile service come to you. No matter the choice, a reputable auto glass company will get you taken care of swiftly because, when we depend on vehicles to get the job done, all we want to do is eliminate downtime.

2. It’s Fast: And Time is Money

Time is money, and professional auto glass technicians understand this. That’s why their goal is to get your vehicle up and running again so you’re not losing any money. A reputable auto glass company will make sure they get your job done fast so that you’re not wasting time, or losing any money.

3. It’s Efficient

Efficiency is essential when you want your business to run smoothly. Bumps in the road will happen, like damaged windshields. So the faster you get that vehicle back on the road safely, the more efficient your company will run.
Reliable auto glass services are efficient. Getting an appointment is easy if you want to bring your car right into the shop, or they can get a technician out to you that same day in most cases. It’s fast, easy, and efficient, which will save you money.

4. You Support a Local Business

Most auto glass replacement companies are family-owned businesses run by people right there in your community. When you select a local business for your auto glass needs you’ll be putting back into the community in which your business belongs.

5. Repair or Replace?

An auto glass technician is an expert at that one job, so they can tell you if your windshield could be repaired instead of replaced. Many factors go into that decision, but a reliable auto glass service will be happy to check for that as an option first. Windshield repairs are significantly cheaper than full replacements, so if you can, get it repaired first.

6. Better Quality of Goods and Services

Because independent auto glass services specialize in this specific area, you can expect quality craftsmanship and attention to detail. These small, locally owned businesses understand the important role windshields play in our safety, often preventing disasters we may not even realize. Their focus on quality ensures you receive the best glass and service available.

7. It Offers You Options

With a reliable auto glass service, you have the option of taking your vehicle to the shop or having a technician come to you. You can decide which way will save you the most money. It’s nice to have choices, and you can decide which works best for you and your business.
Maybe you have large equipment and need a technician to come to you, or you are a salesman working on the road and you can pop by to get it fixed. When there are options, there’s a better chance of saving money.

Does Your Fleet Vehicle Need a Windshield Replacement in Charlotte, NC?

If you live in the Lake Norman , Mooresville , Charlotte , or Hickory areas contact us at Auto Glass Experts and we’ll get your fleet vehicle up and back out on the road where it belongs. We’ve been servicing this area of North Carolina for years and our people are waiting to help you with any questions you might have.

14 ADAS Safety Features Explained

Wed, 16 Oct 2024 07:55:00 GMT

Understanding ADAS: Learn About 14 Features that Enhance Driver Safety

ADAS stands for Advanced Driver Assistance Systems, and it’s a broad term for the safety features and technology in your vehicle. In this blog, we’re going to explain fourteen ADAS systems that are in cars, trucks, and SUVs today.

What Does ADAS Do?

ADAS systems were implemented to keep us and our passengers safe. Did you know that most of the automobile accidents on the road today are caused by simple human error? Almost 95% of the crashes on the road are due to human mistakes.

In an attempt to solve this problem, ADAS systems were invented. Here are fourteen types that are available as features in vehicles sold today. You may recognize some of them in your vehicle.

Passive ADAS Systems

The first eight ADAS systems on our list fall under the title Passive because they alert the driver of danger with sound, lights, and physical shaking, but they require the driver to take action.

1. Anti-Locking Braking Systems (ABS)

This system stops your vehicle from skidding and spinning when the emergency brake is implemented. The emergency brakes should be used when your primary brakes aren’t working, which prompts the ABS to activate.

2. Electronic Stability Control (ESC)

ESC helps drivers stop from under or oversteering, especially in unexpected weather conditions.

3. Traction Control System (TCS)

This system uses ABS and ESC to help drivers keep the right amount of traction when dealing with curves.

4. Back-Up Camera

Back-up cameras allow drivers to see what’s behind them when they are in reverse. This amazing technology puts a pair of eyes in the back of our heads.

5. Lane Detection Warning (LDW)

LDW gives the driver a warning when they’re swerving into the other lane, saving distracted drivers from themselves.

6. Forward Collision Warning (FCW)

This feature warns of a collision in the front of the vehicle prompting the driver to apply the brakes.

7. Blind Spot Detection

Blind Spot Detection alerts drivers to possible dangers that they might not be able to see otherwise.

8. Parking Assistance

This system helps drivers with parallel parking, which is an obstacle for many. By using alerts and cameras, you will know if something is near your front or rear bumper.

Active ADAS Systems

These systems are deemed Active because the system takes action to avoid danger.

9. Automatic Emergency Braking

This system will stop your car before you have a collision, which is perfect if the driver is incapacitated.

10. Emergency Steering

Sometimes things can surprise a driver by jumping into the middle of the road. Emergency Steering will move into action when this happens so the driver doesn’t hit the obstacle.

11. Lane Keeping Assist and Lane-Centering

When the vehicle swerves out of its lane, this system will steer the vehicle back into the right lane.

12. Adaptive Cruise Control

This system keeps your vehicle going with the flow of traffic by matching the speed of the car in front of it.

13. Traffic Jam Assist

Traffic Jam Assist works with Lane Keeping Assist and Adaptive Cruise Control to make your vehicle semi-automatic. When you’re stuck in traffic, this feature can ease your stress by taking over.

14. Self Parking

This feature parks your vehicle for you so that you don’t have to.

These are the ADAS systems available in newer vehicles and you may have some of them in the car that you drive.

Do New Windshields Need ADAS Calibration?

Yes. When you have a new windshield put on your vehicle, if there are ADAS systems embedded, it will need calibration to make sure those systems are activated and working correctly.

Need a Windshield Replaced That Has ADAS Technology?

If you need a new windshield and live in Mooresville , Lake Norman , Statesville , Hickory , Charlotte , or surrounding areas, contact us for a free quote. Auto Glass Experts technicians have been working with ADAS systems for years and we have an A+ rating with the Better Business Bureau. Learn more about our ADAS calibration services or contact our team today!

Tesla Owners In Need of Windshield Repair or Replacement: What You Need To Know

Sat, 07 Sep 2024 02:52:00 GMT

What Tesla Owners Should Know About Windshield Repairs and Replacements

Tesla is arguably the most technologically advanced vehicle on the road today, and it can still suffer cracks in the windshield. Not only is a crack like an unsightly blemish on an otherwise pristine face, but it’s a small problem that can continue to get larger.
All car owners deserve to know what they are dealing with when it comes to servicing their vehicles, and windshield replacement is no different.

Can I Use Aftermarket Glass For a Tesla Windshield Replacement?

The simple answer to that question is, it depends. Reputable auto glass shops have access to high-quality auto glass that meets or exceeds Tesla's quality standards. There are options available that can be discussed when getting quotes for replacement auto glass for your Tesla. Most aftermarket, OE, or OEM options will come down to budget. Learn more about OE and OEM auto glass, check out our blog about 7 questions to ask an auto glass company .
The good news is that you are not forced to go to a Tesla dealership and pay high dealer prices! Reputable auto glass shops have access to any Tesla auto glass for any Tesla model vehicle.

Will It Cost A Lot to Replace the Windshield?

One of the best features of a Tesla is the embedded safety features. These are functional due to the technology that’s installed in the windshield. When you replace the windshield those devices will need replacement too. Plus, you’ll need a recalibration of the windshield so the ADAS functions work properly. All of this labor costs money.
Going through the manufacturer will be pricey, but luckily there are other options.

It’s Complicated…

…to repair the windshield of a Tesla as opposed to replacing it. Sure, there are minor cracks that could be repaired, but the fact is that there is so much technology embedded into the windshield, that the crack could render that function useless.
When a chip is filled, the substance used may interfere with sensors or cameras. The safety features were one of the selling points when you purchased your Tesla. If the sensors aren’t working, you and your passengers aren’t as safe as you could be.
What’s the use of having all this safety technology that Tesla has to offer if it isn’t going to work right? Getting a full windshield replacement is the only logical solution when a chip or crack is too far gone to repair safely.

Need a Windshield Replacement for your Tesla in Charlotte, Lake Norman or Hickory, NC Areas?

If you’ve discovered a crack in your Tesla’s windshield and live in the Charlotte , Mooresville , Lake Norman , and Hickory , NC areas, don’t hesitate to give us a call. The Auto Glass Experts is a certified Tesla auto glass shop with locations in Huntersville and Hickory , NC. We offer mobile Tesla glass repair services throughout the Hickory, Statesville , Charlotte, and Lake Norman areas!

Mobile Fleet Vehicle Glass Repair: Convenience of Mobile Services

Fri, 16 Aug 2024 00:41:00 GMT

4 Benefits of Mobile Fleet Vehicle Glass Services

Proper maintenance of fleet vehicles is important to ensure the safety of operators and to keep operations running smoothly. One important part of fleet vehicle maintenance is glass repair. When unexpected glass damage happens, quick auto glass repair or replacement is necessary to minimize downtime and prevent further loss in revenue. Here’s how mobile fleet vehicle glass services provide a more convenient solution to your fleet's glass maintenance.

Minimizes Downtime

A major advantage of mobile auto glass services is the convenience they provide. Instead of driving your fleet vehicle to a shop, mobile technicians will come out to your location to perform effective windshield replacements or glass repairs. This convenient service keeps operations running smoothly and reduces downtime.

Flexible Scheduling

Mobile auto glass services offer flexible scheduling, allowing glass repairs to be completed around your fleet vehicle's operational needs. Mobile technicians will come out to your workplace during off-hours, fully equipped to repair your fleet vehicle's glass. This flexible scheduling allows your fleet vehicle to resume operations with minimal disruptions.

Reduces Costs

Driving your fleet vehicle to a shop with damaged glass may result in a fine. Instead, mobile auto glass services will come out to you. This convenient service saves you money by avoiding fines, towing charges, and potential overnight fees. Additionally, mobile auto glass repair services minimize downtime, allowing your fleet vehicle to quickly return to operations and continue generating revenue.

Improved Compliance & Safety

Driving with a cracked windshield or broken door glass can reduce visibility and pose great safety risks. Quickly repairing damaged glass is necessary to ensure your fleet vehicle's safety and compliance. Mobile auto glass services provide fast and effective repairs to ensure your operators and fleet vehicles are safe on the road.

The Process:

Contact your local fleet glass repair service to schedule an appointment. Provide details about your fleet vehicle's glass damage and your location.
The mobile technician arrives at your location, such as your workplace or roadside. Then, they will inspect the glass damage to determine if it needs a repair or replacement.
The technician cleans and prepares the damaged area. After this, they will repair or replace your fleet vehicle's glass using special tools and materials.
After the technician inspects the repair for any imperfections and cleans the area, payment and warranty information is discussed.
The mobile technician will provide maintenance tips such as how long to wait before your fleet vehicle is safe to drive.

Need Mobile Auto Glass Service For Your Fleet Vehicle in Charlotte, Mooresville or Hickory, NC Area?

Mobile auto glass services effectively minimize downtime, improve efficiency, offer flexible service, and ensure the safety of your fleet vehicle on the road. The Auto Glass Experts provides certified, reliable mobile auto glass repair service for fleet vehicles in Charlotte , Kannapolis , Lake Norman , Concord , Mooresville , Hickory and surrounding areas. In most cases, we provide same-day service to get your fleet vehicle's glass repaired fast. Contact our team today to learn more about our services or for a free quote.

Ford F-150 Windshield Recall | July 2024: What You Need to Know

Thu, 01 Aug 2024 22:44:00 GMT

5 Important Things Every 2024 Ford F-150 Owner Needs to Know About the Windshield Recall Issued by Ford in July 2024

If you own a 2024 Ford F-150, you might have heard about the recent windshield recall on over 4,300 Ford F-150 pick-up trucks. The F-150 is known for its durability and is one of the best-selling trucks in the U.S. When a recall like this happens, it’s important to understand what it means and how it might affect you. We’ll explain the recall, why it’s important, and what you should do if your F-150 is affected.

Understanding the 2024 F-150 Windshield Adhesive Recall

In July 2024, Ford recalled over 4,300 Ford F-150 trucks due to issues with the windshield adhesive. The adhesive used to attach the windshield might not have been applied properly during manufacturing, which could cause the windshield to come loose in a crash.

Why Is The F-150 Recall So Important?

You might wonder, “It’s just a windshield, how serious can this be?” However, it’s more important than it seems. A properly installed windshield is important for vehicle safety, as it helps keep the cab’s structure strong during a crash and ensures that airbags deploy correctly. If the windshield isn’t properly bonded, it could come loose in an accident, reducing the protection and increasing the risk of injury.

How Do You Know If Your F-150 Is Affected?

Ford will directly notify owners of affected models. If you’re unsure if your truck is part of the recall, here’s what you can do:
Check the VIN : Enter your vehicle’s VIN (Vehicle Identification Number) on the NHTSA (National Highway Traffic Safety) website - Click here or you can check your F-150 by entering your VIN on Ford’s recall page, Click here .

Contact a Certified Ford Auto Glass Facility : Contact your local Ford Certified Auto Glass Facility. If you are in the Charlotte or Lake Norman, NC area, you can visit our Ford Certified Auto Glass page to better understand what a Certified Ford Certified Glass Network provider is, click here .

Call Ford's Customer Service: Reach out to Ford’s customer service for help in confirming if your vehicle is part of the recall and what steps to take. The number on the Ford website for customer support is (800) 392-3673.

What To Do If Your Ford F-150 Is Recalled?

If your 2024 Ford F-150 windshield is included in the recall, your local Ford Certified Glass Network facility or dealership will inspect your vehicle and, if necessary, replace your windshield at no charge to you. It’s important to handle this quickly to ensure your vehicle is safe and reliable.

Do I Need To Go To A Ford Dealership For My Windshield Replacement?

If your Ford F-150 needs a windshield replacement, you don’t have to visit a Ford dealership. Ford Certified Glass Network auto glass facilities have the proper equipment required by Ford to effectively replace your Ford F-150 windshield. This ensures that your F-150’s windshield is replaced to the highest standards. The Auto Glass Experts is a local Certified Ford Glass Network Partner in the Charlotte , Hickory and Lake Norman , NC areas. Our team of Certified Ford Auto Glass technicians provide auto glass services to many of the local Ford dealerships! For your convenience, we offer in-shop or mobile Ford auto glass replacement services to your home or workplace in the Charlotte , Mooresville , Hickory , Huntersville and Lake Norman areas!

Have Questions About Your Ford F-150 Windshield Replacement in The Charlotte & Lake Norman Area?

If you own a Ford F-150, it’s important to check if it's affected by the recall. Staying on top of recalls and maintenance keeps your truck in great condition and ensures your safety on the road. The Auto Glass Experts offers certified windshield replacement services for Ford F-150 trucks in Charlotte , Lake Norman , Mooresville , Kannapolis , and surrounding areas. Contact us today to set up your F-150 windshield replacement or check out our Ford Certified Glass Network page to learn more about our Ford Certified Glass services.

Local, Independent Shops versus Big Box, Corporate Shops For Your Auto Glass Replacement Services

Mon, 01 Jul 2024 00:21:00 GMT

What Is The Difference Between a Local, Independent Auto Glass Shop Versus Big Box Companies?

When you discover damage to your auto glass, the first decision you need to make is whether to go with the auto glass repair shop your insurance company pushed you towards or choose a local, family-owned auto glass shop. In this article, we will explore the differences, highlighting the pros and cons of choosing big box auto glass companies versus supporting your local auto glass shop. Note: You have the right to choose! Your auto insurance provider cannot dictate this decision or use scare tactics to steer you towards a corporate store. You are in control of restoring your vehicle to its original or even better condition when replacing your auto glass.

Factors to Consider When Choosing Who Is Going To Do Your Auto Glass Repair or Replacement

Do They Offer FREE Mobile Auto Glass Repair Services?

Most local, independent auto glass shops offer free mobile repair services. Since 2016, the demand for these services has skyrocketed, and local shops are more willing to adapt to meet their customers' needs. When contacting any auto glass shop, be sure to ask if their mobile repair services come at no extra charge. Rest assured, the quality of mobile auto glass services is just as high as the services provided at the shop. Want to learn more about mobile auto glass services, click here .

Quality of Glass Used For Your Windshield or Auto Glass Replacement

Both big box and local, independent auto glass shops have access to original manufacturer quality glass. We believe it’s crucial to avoid aftermarket auto glass to ensure safety and a proper seal. When obtaining a free quote, make sure to ask about the type of windshield, car window, back glass, or sunroof glass included in the quote.
Because most large corporate shops and local shops have access to most types of auto glass. The most important factor to consider when choosing between a big box and a local auto glass shop for quality, is who will be installing the glass. Local, independent shops typically have lower employee turnover than big box shops, which often means you'll get a more experienced installer. This can vary by shop, but it's an important factor to consider. See an example of this by clicking here to a Reddit post.

Guarantees and Lifetime Warranties - Check The Small Print!

When you replace a windshield, sunroof, or any auto glass, it can be costly. The last thing you need is to deal with an air leak from a poor installation a few months later. Many complaints on Reddit and other social platforms highlight issues with the small print in warranties offered by Big Box companies. In contrast, local independent shops often provide more reliable service, as they depend on repeat business and referrals, lacking the extensive marketing budgets of Big Box stores. Supporting local businesses not only ensures quality work but also strengthens your community.

Example from Safelite's website on 6/30/2024. https://www.safelite.com/national-lifetime-warranty "DISCLAIMER"
"In some cases, through no fault of the repair technician, during the repair process the damaged area may become larger and require a windshield replacement. These instances are not covered by the warranty and Safelite is not responsible for the cost of the windshield replacement or any additional damage."

Why Is My Insurance Agent Pushing Me to a Big Box Auto Glass Shop?

You have the right to choose the auto glass shop that best meets your needs! As a policyholder, you have the right to restore your vehicle to its original condition. Insurance companies may try to steer you toward aftermarket windshields or direct you to a Big Box company to schedule your auto glass replacement. However, you are not obligated to use a large corporate auto glass shop. Instead, conduct your own research to find the best provider for your auto glass services. Your insurance must cover any reasonable quote that restores your vehicle's glass to its original condition.
Insurance companies often have arrangements with Big Box auto glass companies. Sometimes, when you call to file a claim, you're actually speaking to a representative from a Big Box auto glass shop. To understand your rights, perform a simple Google search for "Do I Have The Right To Choose My Auto Glass Shop When Filing an Insurance Claim?" You'll likely see many Big Box names recommended by large insurance companies. This highlights the tactics big businesses use that local shops can't compete against. Supporting local businesses ensures quality service and strengthens your community. Learn about insurance claims for auto glass in North Carolina from a recent post by North Carolina Consumers Council, click here .

Before You Choose An Auto Glass Shop Near You, Do Your Research

Don’t rely solely on the reviews posted on an auto glass shop’s website. Instead, perform a quick search on platforms like Google, Yelp, or Facebook to see what customers are really saying. This will give you a more accurate and unbiased view of the shop’s reputation and service quality. If you are in the Charlotte, NC area, check out the over 430 reviews for The Auto Glass Experts by clicking here .

Have Questions About Your Auto Glass in Charlotte or Lake Norman, NC Areas?

The Auto Glass Experts understand that you have many options when choosing an auto glass repair company. Our dedicated team of specialists works hard to ensure you receive the exceptional service you deserve. All our technicians are extensively trained in both personal and commercial glass repairs and replacements, and they undergo rigorous ongoing training to provide the best auto glass services for our customers. If you are in Lake Norman , Mooresville , Hickory , Charlotte , or any surrounding suburbs, contact our team today . As a local, independent auto glass shop, we understand the importance of earning your business. Thank you for considering us!

Subaru Windshield Replacement & EyeSight Technology | 6 Things to Know

Sun, 19 May 2024 05:12:00 GMT

Subaru Auto Glass Just Got Smarter! Learn About EyeSight Driver Assist Technology & Common Questions About Subaru Windshields Before Getting Your Windshield Replaced.

Subaru has become one of America's top selling car manufacturers over the past decade. Subaru is known for reliability, all-wheel drive, and safety features. Today, technology is used to keep you safe while driving that is commonly known as ADAS (Advanced Driver Assistance Systems). This type of technology is built into the windshield that does those fancy things like, tell you when you are sleepy or when it is safe to change lanes. Subaru being a leader in safety, came out with EyeSight Driver Assist Technology in 2013 with the Limited models for the Subaru Outback and Legacy. As of 2024, you can find this technology included in almost any Subaru! Learn 6 things about your Subaru windshield technology and common questions asked about replacing the windshield on your Subaru.

1. What Does it Cost to Replace My Subaru Windshield?

This is one of the first question s asked. This question is not as easy to answer today but a good estimate is; an older model Subaru windshield replacement is around $300 with newer models being around $450 to replace the windshield. Newer models with Eyesight technology usually have a higher starting cost of around $650 because the type of windshield used is OE (Original Equipment) quality standards. It is best to have your VIN number ready when calling your local auto glass shop so they can look up your exact windshield to give you an accurate quote.

2. Does Insurance Cover a Windshield Replacement & Recalibration for My Subaru?

Depending on your state, your Subaru auto glass replacement or repairs are covered in your comprehensive insurance policy. Here in North Carolina, insurance usually always covers your windshield replacement for your Subaru when you have comprehensive insurance coverage. There are some states such as South Carolina that have a zero deductible for auto glass claims. It is best to ask your local auto glass shop what to do before making an insurance claim so they can help you based on the state you are in. To learn more about North Carolina auto glass insurance claims, check out our blog about insurance covering auto glass. When you have a windshield replaced on a Subaru with EyeSight technology, your insurance will also cover the calibration needed to ensure the vehicle is safe after the new windshield is installed.

3. Can a Subaru Windshield be Repaired vs. Replacing The Windshield With EyeSight Driver Assist Technology?

Short answer is yes. If you have a Subaru with EyeSight technology, a windshield replacement can be around $600 or more, depending on your model. If you have a small rock chip and the crack hasn't spread too far, then a qualified auto glass repair shop can safely repair the windshield. The purpose of a windshield repair is to keep the windshield damage from spreading which makes it crucial to get the windshield repaired as soon as you can. Learn more about why it is important to fix your windshield rock chip before the damage spreads, click here

4. Do I Have to Use a Subaru Dealership to Replace My Windshield?

No. Fact is, many Subaru dealerships in your area use local, family owned and operated auto glass shops who are certified to work on your Subaru. Your local auto glass shop only deals with auto glass and has the most advanced auto glass repair tools, materials, equipment, and techniques to properly install your Subaru auto glass. You can save time and money by using your local auto glass shop. You can avoid the dealership prices by reaching out to your local auto glass company. There are a few things you can do to make sure the auto glass shop is qualified to work on your Subaru such as; check out their reviews online, make sure they are a certified auto glass shop, ask about their warranties, and get a free quote to know what the cost is before hiring them. Learn about the best questions to ask your auto glass shop before you hire them, click here .

5. Do I Have to Recalibrate My Subaru Windshield When Replacing a Windshield With EyeSight Technology?

Yes. It is a serious safety concern if you replace a windshield and don't have the windshield calibration on your Subaru done by a certified auto glass shop. Subaru EyeSight is a stereo camera system mounted behind the windshield near the rearview mirror. This technology keeps you safe while driving! Subaru strongly recommends that you have your EyeSight Driver Assist System calibrated when replacing your windshield. Below are some of the safety features your EyeSight by Subaru controls.

EyeSight Features Include:

Lane Departure Warning
Lane Keep Assist
Pre-Braking Collision System
Pre-Collision Warning Throttle Management
Adaptive Cruise Control
Automatic Emergency Steering

6. I Was Told That I Don't Need Windshield Calibration For My Subaru With EyeSight Driver Assist System By My Insurance or Auto Glass Service I Called

The best question to ask an auto glass company or an insurance provider is "what does Subaru recommend?" The fact is, Subaru is not going to tell you to not be safe while driving so the best thing to do is to ask what guarantee will they offer if something were to happen because your EyeSight technology wasn't properly calibrated. Your Subaru uses advanced technology to keep you safe in newer models that you rely on more than you know. The debate if you need a windshield calibration for your Subaru is like a mechanic saying you don't need to put new brake pads on when they are squealing because the vehicle still stops. Your Subaru EyeSight is advanced technology to keep you safe in an ever changing environment of distracted driving, harsh road conditions, and other dangers we face on the road every day. Any reputable auto glass shop or insurance provider will not tell you to not have your EyeSight Subaru recalibrated.

Does Your Subaru Have Windshield Damage in the Charlotte, Concord, or Hickory, NC Areas?

Auto Glass Experts is a certified auto glass company in the Charlotte , Lake Norman , Concord , and Hickory areas of North Carolina. We specialize in auto glass and windshield ADAS calibration . We are a local, family owned and operated auto glass shop with decades of experience in the auto glass industry. We have a team of auto glass experts here to help you with any questions about your Subaru auto glass ! Contact our team today with any questions about your Subaru’s auto glass or EyeSight technology.

The Honda HR-V Rear Windshield is Suddenly Shattering!

Fri, 26 Jan 2024 01:39:00 GMT

Honda HR-V Owners Are Complaining of Their Back Auto Glass Shattering

Honda HR-V has been reaching headlines for all the wrong reasons in the auto glass industry. Reports of back glass randomly shattering have left drivers, auto manufacturers, and auto glass experts puzzled. As a trusted auto glass company, Auto Glass Experts understand the importance of addressing these defective auto glass issues quickly and ensuring the safety of all Honda HR-V drivers on the road.

The Recent Honda HR-V Rear Windshield Incidents

We have been following the many reports about the Honda HR-V back glass incidents. Drivers who are experiencing shattered glass while driving or defrosting their car are now facing serious safety concerns. The root of these “random” back glass shattering incidents are still unknown, but it is crucial for Honda HR-V vehicle owners to stay informed and be kept aware in order to take the necessary precautions.

Our Commitment to Safety:

Auto Glass Experts prioritizes safety for vehicle owners. We understand the main role that auto glass plays in keeping the integrity of your vehicle. A cracked or shattered windshield puts the driver and passengers at a huge risk. For Honda HR-V owners, we are here to provide you with a quick & professional auto glass replacement with OEM-quality glass to ensure you will never have any auto glass randomly shatter on you.

Expert Diagnosis and Rear Windshield Replacement:

If you own a Honda HR-V and are concerned about your back glass shattering, our team of expert auto glass technicians are ready to inspect your windshield. Our inspection process is designed to identify any issues and determine whether you’re in need of a back auto glass replacement or not. Whether it’s a manufacturing defect or external factors causing this Honda HR-V glass to shatter, we have the necessary experience to fix it.

OEM-Quality Auto Glass For Your Honda:

If your Honda HR-V back glass has already shattered, we will quickly replace your auto glass with OEM-quality that will meet or exceed industry standards. Our auto glass replacement glass is designed to provide the durability needed to keep you safe and withstand winter freezing and defrosting.

Preventive Measures for Honda HR-V Owners

While this random windshield shattering investigation is still ongoing, it is important for Honda HR-V owners to take preventive measures. Try to avoid exposing your vehicle to extreme temperature changes, and be careful when closing doors or using your trunk. Defrost your car the proper way, not the quick way. This can help minimize the risk of auto glass damage until you’re able to get a back glass replacement with higher quality auto glass.

As the Honda HR-V back glass shattering continues to happen, Auto Glass Experts is staying dedicated to ensuring the safety and satisfaction of our Honda HR-V customers. If you’re struggling with any auto glass issues, don’t hesitate to contact our certified auto glass team for a free quote. We provide auto glass replacements in-shop or mobile to Charlotte , Mooresville , Lake Norman , and surrounding ar eas!

Toyota Camry & Lexus GS 350 Windshield Replacement | 6 Things to Know

Tue, 24 Oct 2023 05:28:00 GMT

Facts About a Toyota Camry and Lexus GS 350 Windshield Replacements

The Toyota Camry and Lexus GS 350 have been among the top-selling sedan models for several years. These vehicles are known for their performance, reliability, and their various driving capabilities. The Toyota Camry and Lexus GS 350 are commonly serviced sedans at our auto glass shop near Charlotte, NC. Here are some helpful facts to keep in mind for a windshield replacement for your Lexus GS 350 or Toyota Camry.

1. How Long Does a Windshield Replacement Take on a Camry/GS 350

The average time to replace a damaged windshield on your Toyota Camry or Lexus GS 350 is about one to two hours. Once your new windshield is installed in your Toyota Camry or Lexus GS 350 , a windshield calibration may be necessary to ensure your ADAS is working properly after a replacement.. Newer Lexus or Toyota sedans are equipped with advanced features like lane departure warnings, windshield wiper sensors, or collision alerts, therefore, windshield recalibration is essential to ensure the accurate operations of these functions.

2. Is It Possible To Repair Cracks or Chips In A Toyota or Lexus Windshield?

Windshields on Toyota Camry and Lexus GS 350 vehicles are known for their durability, but just like any other windshield, they can develop chips or cracks. In most cases a small crack can be repaired on a Toyota or Lexus windshield if it measures less than the length of a dollar bill. Same as when it comes to having a rock chip in your windshield, as long as the chip’s diameter is smaller than that of a quarter, it can most likely be repaired. Certified auto glass repair technicians can assess your windshield damage and decide if the damage can be repaired or if you need the windshield replaced.

3. What Does it Cost to Replace a Windshield on Your Toyota Camry or Lexus GS 350?

One of the most commonly asked questions customers ask is how much will a windshield replacement cost, but it is not always simple to answer that question until we are able to talk to our customers face to face. On average the cost to replace a windshield on a Toyota Camry or Lexus GS 350 is $300 to $1500 depending on what features your vehicle is equipped with.

4. What Type Of Windshield Should You Use On A Toyota Camry or Lexus GS 350?

When it comes to replacing the windshield on your Toyota Camry or Lexus GS 350, it is recommended to use a quality windshield to ensure a tighter fit and dependability. Below in the order of most expensive to least are all high-quality options for your Toyota Camry or Lexus GS 350:

OE - Original Equipment Parts (original equipment, this is the glass that came installed on your vehicle from the factory.)
OEM - Original Equipment Manufacturer (same brand as OE, but without the vehicle manufacturer logo on the glass)
OEE - Original Equipment Equivalent (does not make the original glass when vehicle is built but uses equivalent quality)

Choosing the type of windshield will depend on factors such as insurance coverage and the amount you're willing to spend.

5. Will My Insurance Cover Your Camry or GS 350 Windshield Replacement?

Check your local state insurance policy coverage laws for auto glass insurance. In North Carolina we work with many insurance providers and are always open to discussing options for your vehicle’s windshield replacement before we start the process. Our goal is to coordinate with your insurance provider to secure a new windshield for you, reducing your out-of-pocket expenses.

6. Is It Necessary To Have A Dealership to Install A Windshield On A Toyota Camry or Lexus GS 350?

No. Auto dealerships many times hire local auto glass shops that specialize in auto glass to do their repairs and replacement windshields. There are advantages to having a certified auto glass shop replace the windshield on your Toyota Camry or Lexus GS 350. Certified technicians possess the necessary skills and expertise to handle your vehicle and they also offer warranties on their work, giving you peace of mind. Check your local auto glass company for reviews, qualifications and other factors when choosing the right company to replace your windshield.

If you have a Toyota Camry or a Lexus GS 350, feel free to reach out with questions or if you are in the Mooresville , Lake Norman or Charlotte , NC areas contact us for a free quote !

Lake Norman (LKN) Chamber Business Expo 2023

Thu, 12 Oct 2023 04:26:00 GMT

The Auto Glass Experts at The Lake Norman (LKN) Chamber Business Expo 2023

Our team at The Auto Glass Experts are proud members of the Lake Norman Chamber of Commerce. The LKN Chamber Expo showcases local businesses from the Mooresville, Cornelius, Huntersville, Davidson, and the Greater Lake Norman area! The Lake Norman Chamber of Commerce supports local, small business owners in the community with this free admission business expo. Learn more about this awesome chamber in the Lake Norman area. If you would like to check our chamber profile out, click here !

About Our Booth at The LKN Chamber Business Expo

This year we had a booth to show local residents and business owners the latest technology our certified auto glass technicians use to keep their vehicle safe. We had windshield calibration, windshield repair kits, and tools we use to replace auto glass for our clients in the Lake Norman area. Our team of auto glass experts were able to discuss the technology with visitors to our booth and answered questions about our industry. We had a great time meeting so many people at this great event!

For All Your Auto Glass Needs in the LKN Area!

We are a local, family owned & operated auto glass company with a state-of-the-art auto glass shop located in Huntersville , admin office in Mooresville , and mobile auto glass service to the entire Charlotte , Lake Norman area! If you need help with your auto glass or need a free quote for a windshield replacement, contact us today for a free quote!

Ford Truck Windshield Replacement Mooresville, NC

Tue, 03 Oct 2023 18:34:00 GMT

Learn About A Recent Windshield Replacement in Mooresville, NC

This was a windshield replacement in Mooresville, NC. It required a dynamic recalibration, which means that the technician had to drive the vehicle on a well marked road between 30-55MPH for 10-15 minutes to recalibrate the front facing camera that is in the windshield. There are many precise adjustments made to ensure the alignment is perfect and double-checking the safety systems are working properly.

The Expected Cost of This Windshield Replacement

Many newer pickup trucks do have some form of Advanced Driver Assist Systems (ADAS) installed on them and will require a recalibration after a windshield replacement . A range of between $649 - $1249 can be expected if you choose to pay out of pocket rather than go through your insurance company to take care of the cost.

Windshield Replacement or Repair?

When a car’s windshield glass gets damaged, there are two ways to take care of it. If you’re fortunate, you can get it repaired . This is the quicker and less expensive option. Sometimes however, you may need the whole windshield replaced. The general rule we follow is that a crack must be shorter than a deck of cards or a dollar bill in order to be fixed, and for the windshield chip repairs, the chips can not penetrate all the way through the glass. If these certain criteria are met, repairs can usually be done. Contact us today to learn whether you’re in need of a windshield repair or windshield replacement in Mooresville, NC !

7 Questions to Ask When Getting a Quote For Your Auto Glass

Mon, 07 Aug 2023 02:18:00 GMT

Helpful Tips for What to Ask Auto Glass Companies When Asking for a Free Quote

Searching for an auto glass company to handle your vehicle’s auto glass repair or replacement needs can be overwhelming. When you need auto glass services, you want to hire a reliable and professional company. Most people search for the lowest quote, but if it isn't paired with quality work, it may end up costing you more in the end. In this blog post, we will share the seven most important questions to ask an auto glass company to ensure you pick the right company for your auto glass needs.

1. ARE YOUR TECHNICIANS TRAINED AND CERTIFIED?

The quality of your vehicle’s glass repair or replacement depends largely on the expertise and experience of the technicians who do the work. You should ask the auto glass company about the credentials of their technicians. Do they have certifications from reputable organizations, such as the Auto Glass Safety Council (AGSC)? An experienced and professional technician will provide you with satisfactory service.

2. WHAT QUALITY OF AUTO GLASS IS USED?

Using high-quality materials is essential for maintaining the strength and safety of your vehicle when you need glass repair or replacement. You should ask the auto glass company what type of windshield or auto glass are they going to use. There are many types of high quality auto glass that a reputable auto glass repair shop will use that will ensure the best fit and dependability. To name a few of the common high quality auto glass types are:

Original Equipment Parts - OE (original equipment, this is the glass that came installed on your vehicle from the factory.)
Original Equipment Manufacturer - OEM (same brand as OE, but without the vehicle manufacturer logo on the glass)
Original Equipment Equivalent - OEE (does not make the original glass when vehicle is built but uses equivalent quality)

If your local auto glass shop is using Original Equipment Parts (OE), Original Equipment Manufacturer (OEM), or Original Equipment Equivalent (OEE) quality auto glass then you know you are getting a quality auto glass installed. These better quality auto glass parts will ensure a better fit and dependability for the life of the glass. By using these high quality auto glass types, your local auto glass shop can include up to a lifetime warranty. To learn more about lifetime warranty information click here .

3. HOW SOON CAN I DRIVE AFTER HAVING AUTO GLASS INSTALLED?

You can drive as soon as right away with door glass replacement or rock chip repair. For windshields, if your auto glass shop is using a high quality glue for your windshield replacement, then 30 minutes is all you have to wait to safely drive away. It is best to ask your auto glass shop for when it is safe to drive after getting a windshield replaced since weather, moisture and other factors may alter the wait time.

4. WHAT TYPE OF WARRANTY FOR WORKMANSHIP & AUTO GLASS IS OFFERED?

Reputable auto glass companies stand behind their work and offer warranties to provide peace of mind to their customers. You should ask how long the warranty for both workmanship & auto glass is for and also what exactly the warranty covers. The workmanship warranty should be at least 1 year, while the auto glass warranty can vary from 1-5 years or even a lifetime. You should also ask what terms and conditions may affect the warranty.

5. HOW DO YOU HANDLE INSURANCE CLAIMS?

When you need auto glass repair or replacement, you may need to file an insurance claim to cover the cost. You should always ask the auto glass company if they are willing to help you with the claims process. Some companies may ask you to handle the claim yourself, meaning you have to submit the required documents. Other auto glass companies have direct billing agreements with insurance providers, which makes the process much easier to deal with.

6. DO YOU RECYCLE MY AUTO GLASS?

Some auto glass companies do recycle their auto glass, while others do not. You should ask the company if they have a recycling program for their old auto glass. You can also ask what other materials they recycle, companies will understand your interest and give you the information you are seeking about recycling.

7. WILL WINDSHIELD CALIBRATION BE NECESSARY AFTER WINDSHIELD INSTALLATION?

ADAS stands for Advanced Driver Assistance Systems , which are features to assist drivers with tasks such as parking, braking, maintaining lanes, detecting blind spots, etc. These features rely on cameras, sensors, and other devices that are attached to the windshield of the vehicle. The camera is removed and replaced during a windshield replacement service. Therefore it is recalibrated to ensure exact placement and accuracy. If you have any ADAS features, you should ask the auto glass shop if this is something they perform.

HAVE MORE QUESTIONS ABOUT GETTING YOUR AUTO GLASS QUOTE?

Hopefully, this blog has answered some of your questions about auto glass repair and replacement. Auto Glass Experts (AGE), is dedicated to providing you with the best service and highest quality materials for your vehicle’s glass needs, we only use Premium OEM glass or better quality for all replacement auto glass. If you need a windshield replacement, ADAS calibration, or any other auto glass service, we got you covered. All of our office staff & field technicians have certifications from Auto Glass Safety Council, DOW Automotive adhesive certified, SIKA certified, ADAS certified, and members of the Auto Glass University, and are Ford certified.
Auto Glass Experts also makes it easy for you to file an insurance claim and pay for our services with our easy insurance claims process by filling out our insurance online claims form . YES! We recycle your auto glass, from windshields to sunroofs and everything in between. We also stand behind our work with a lifetime warranty for any replacement glass! We look forward to serving you, contact us today and schedule your appointment and get a free estimate .

Protecting Your Hyundai and Kia from Break-Ins with The Auto Glass Experts Near Charlotte, NC

Wed, 07 Jun 2023 04:59:00 GMT

The TikTok Challenge Impact: Protecting Your Hyundai and Kia from Break-ins with Auto Glass Experts in Charlotte, NC

The rise of social media challenges has taken an unexpected turn, with reports of a TikTok challenge causing an alarming increase in break-ins specifically targeting Hyundai and Kia vehicles in the Charlotte, NC area. This concerning trend has left Hyundai and Kia owners feeling vulnerable and worried about the safety of their vehicles. At The Auto Glass Experts, we understand the urgency of addressing this issue and offer expert advice and solutions to protect your Hyundai or Kia from break-ins. In this blog post, we will delve into the TikTok challenge impact, discuss preventive measures, and provide reliable auto glass services to ensure the security of your vehicle.

Understanding the TikTok Challenge:

The TikTok challenge that has gained traction involves attempting to open Hyundai and Kia vehicles using unconventional methods. Unfortunately, this irresponsible trend has led to a significant increase in break-ins and poses a threat to vehicle owners in the Charlotte, NC area.
Heightened Security Measures : Protecting Your Vehicle: To safeguard your Hyundai or Kia from break-ins associated with the TikTok challenge, it is crucial to implement additional security measures:

Reinforced Locking Systems : Consider upgrading your vehicle's locking systems to enhance security and deter potential thieves. Explore options such as aftermarket security systems or steering wheel locks that provide an extra layer of protection.
Parking in Secure Locations : Choose well-lit, populated areas for parking to reduce the risk of break-ins. Opt for secure parking facilities, garages, or areas with surveillance cameras whenever possible.

Swift Auto Glass Repair or Replacement: If your Hyundai or Kia has fallen victim to a break-in, it is vital to address any auto glass damage immediately. The Auto Glass Experts specialize in Hyundai and Kia auto glass repair and replacement services. Our experienced technicians utilize high-quality materials and advanced techniques to restore the integrity of your vehicle's windows, providing enhanced security and peace of mind. Spreading Awareness: Sharing the Consequences: Educate friends, family, and fellow Hyundai and Kia owners about the TikTok challenge and its potential impact. By spreading awareness, we can collectively work towards minimizing the spread of this trend and protect our community.

The TikTok challenge causing an increase in Hyundai and Kia break-ins is a cause for concern among vehicle owners in the Charlotte, NC area. At The Auto Glass Experts, we prioritize your safety and security. By implementing heightened security measures, promptly addressing auto glass damage, and spreading awareness about the consequences of this trend, we can mitigate the risk of break-ins. Count on our expertise and reliable auto glass services to fortify your Hyundai or Kia against such threats. Contact The Auto Glass Experts today to ensure the security and protection of your vehicle. Together, we can overcome this challenge and preserve the safety of our community.

Repair or Replace a Windshield? A Guide to Windshield Maintenance for Drivers in the Mooresville, NC Area.

Thu, 11 May 2023 19:39:00 GMT

Windshield Replacement vs. Windshield Replacement Helpful Tips

Windshields are an important part of any vehicle. They protect the driver and passengers from the wind, rain, and debris on the road. However, windshields are also prone to damage from rocks, tree branches, and other objects that can hit them while driving. When this happens, you may wonder whether you should repair or replace your windshield. In this blog post, we'll explore the benefits and drawbacks of each option for drivers in the Mooresville, NC area.

Windshield Repair

If your windshield has a small chip or crack, it may be possible to repair it instead of replacing the entire windshield. Here are some important factors to consider, which can help drivers in the Mooresville, NC area make an informed decision about whether to repair or replace their windshield B enefits of windshield repair:

Cost-effective: Repairing a chip or crack is typically much cheaper than replacing the entire windshield.
Quick and convenient: In most cases, windshield repair can be completed in less than an hour, and you can typically drive your car immediately afterwards.
Environmentally friendly: Repairing a windshield instead of replacing it helps to reduce waste and is better for the environment.

However, there are also some drawbacks to consider:

Limited damage: Windshield repair is only suitable for small chips and cracks. If the damage is too large or too severe, replacement may be necessary.
Visibility: While windshield repair can restore the structural integrity of the windshield, it may still be noticeable and affect visibility.
Future damage: If you have your windshield repaired, it may be more susceptible to future damage in the same spot.

Windshield Replacement

If your windshield is severely damaged, or if the damage is in a critical area that impairs your visibility, windshield replacement may be necessary. Here are some benefits of windshield replacement:

Safety: A new windshield will be structurally sound and can help protect you and your passengers in the event of an accident.
Improved visibility: A new windshield will not have any cracks or chips, which can improve your visibility while driving.
Longer lifespan: A new windshield will typically last longer than a repaired windshield.

However, there are also some drawbacks to consider:

Cost: Windshield replacement is typically more expensive than repair.
Calibration: Many newer vehicles have advanced driver assistance systems (ADAS) that require calibration after a windshield replacement. Note, your auto glass insurance coverage will cover the cost to recalibrate in most cases.
Environmental impact: Replacing a windshield creates waste, which is not as environmentally friendly as repairing it.

Need More Assistance with a Windshield Replacement or Repair in the Mooresville, NC Area?

When it comes to repairing or replacing your windshield, there is no one-size-fits-all answer. The decision will depend on the severity and location of the damage, as well as your budget and time constraints. If you have a small chip or crack, windshield repair may be a cost-effective and convenient option. However, if the damage is severe, or if it impairs your visibility, windshield replacement may be necessary. In either case, it's important to work with a qualified auto glass expert who can provide you with the best possible solution for your specific situation. If you are in the Mooresville, NC area and need help with your windshield, contact The Auto Glass Experts for assistance.

Learn About 9 Common Advanced Driver Assistance Systems (ADAS) Features

Tue, 04 Apr 2023 20:15:00 GMT

Learn About Advanced Driver Assistance Systems Features

Advanced Driver Assistance Systems (ADAS) are becoming increasingly common in modern vehicles, and for good reason. ADAS features work together to help drivers stay safe on the road by providing assistance with a range of tasks. Here are some of the most common ADAS features and what they do for you:

1. Adaptive Cruise Control

Adaptive Cruise Control (ACC) uses radar and cameras to monitor the distance between your car and the vehicle in front of you. It then automatically adjusts your car's speed to maintain a safe distance from the vehicle ahead, without requiring constant acceleration or braking from the driver.

2. Lane Departure Warning

Lane Departure Warning alert systems uses cameras to monitor your car's position in its lane. If it senses that your car is drifting out of its lane without the use of a turn signal, it will provide an audible and visual warning to alert you to the danger.

3. Forward Collision Warning

Forward Collision Warning alert systems uses cameras and radar to detect potential collisions with vehicles or objects in front of your car. It will alert you with an audible and visual warning if it senses a potential collision.

4. Automatic Emergency Braking

Automatic Emergency Braking builds on the FCW system by automatically applying the brakes if it detects an imminent collision and the driver fails to take action. This can help to prevent accidents or reduce the severity of a collision.

5. Blind Spot Detection

Blind Spot Detection systems uses radar or cameras to monitor the area around your car that is difficult to see, including your blind spots. If it detects a vehicle or object in your blind spot, it will provide a visual or audible warning to alert you.

6. Rear Cross Traffic Alert

Rear Cross Traffic Alert systems uses radar or cameras to detect vehicles or objects approaching from the sides as you are backing up. It will provide a visual or audible warning to alert you to the danger.

7. Parking Assistance

Parking Assistance systems use cameras or sensors to help drivers park their cars more easily and accurately. These systems can provide guidance and warnings to help drivers avoid obstacles and park safely.

8. Driver Drowsiness Detection

Driver Drowsiness Detection is an ADAS feature that identifies signs of tiredness and notifies the driver to take a break. This technology works by monitoring the driver's behavior like steering and blinking patterns, it sends our audible or visual warnings when detecting signs of tiredness, ultimately preventing accidents caused by driver drowsiness.

9. Glare-Free High Beam Lights

Glare-Free High Beam technology is an ADAS feature that adjusts headlamp beams to reduce glare for oncoming drivers while maximizing visibility for the driver.

ADAS features work together to help drivers stay safe on the road. These features use cameras, radar, and other sensors to monitor the surrounding environment and provide assistance with a range of tasks, from maintaining a safe distance from other vehicles to helping drivers park their cars more easily. By using ADAS features, drivers can enjoy increased safety and convenience on the road. If you have questions or would like to learn more about our windshield calibration services, contact The Auto Glass Experts today!

The Dangers of Cracked Windshields When Driving

Tue, 14 Mar 2023 19:31:00 GMT

You may think that a cracked windshield is a minor inconvenience that can be easily overlooked or delayed in repair. But the truth is that a cracked windshield is not just an ugly flaw in your car—it can also put you and your passengers in grave danger. Here are some risks associated with cracked windshields that every driver should know.

Reduced Visibility

Driving in bad weather is already difficult and dangerous. A cracked windshield can make it even more dangerous. When water, snow, or fog come in contact with a cracked windshield, it distorts the driver's visibility and makes it difficult to see. A crack in the windscreen can make light scatter or refract, which creates a glare that can make it hard to see. It becomes difficult for drivers to spot hazards or obstacles on the road.
A cracked windshield can cause reflections or distortions that distract drivers and cause them to misjudge distances or make unsafe driving decisions. A distracted driver can cause accidents and put the driver, passengers, pedestrians, and other drivers in danger. Fix any cracks in the windshield or replace it quickly, especially when driving in bad weather.

Compromised Structural Integrity

The windshield supports the roof and helps keep the car together, which maintains the car's structural integrity. The windshield spreads the car's weight evenly, which keeps the car stable and balanced.
In an accident or collision, the windshield protects passengers inside the vehicle. It helps keep the roof from caving in, which can be life-saving. It shields passengers from debris flying inside the car during the accident. A cracked windshield could shatter or break apart in a crash, which makes it more likely that people inside will get hurt.

Failing Airbags

The airbag system and windshield keep you safe in an accident. When the airbag goes off, it swells up and bounces off the windscreen to soften the impact and lessen the force of the crash. A cracked windshield might not be able to handle the force of the airbag going off, so it breaks or shatters, which means that you and your passengers will feel the full force of the crash.
A cracked windshield may not cushion the impact and protect the people in the car as well as it could. The people in the vehicle will get hurt or even die in a crash, especially if it happens at high speed.

Legal Consequences

The driver with a cracked windshield may be responsible for damages or injuries to others in an accident. The driver could face significant legal and financial problems, depending on how bad the accident was. The driver's insurance company may raise their premiums or even cancel their policy if they determine that the driver's negligence in maintaining their vehicle contributed to the accident.
The driver may face legal fees and other expenses associated with defending themselves in a lawsuit. If you don't fix a cracked windshield, you are not taking care of your car as you should be and could get in more trouble with the law.

Increased Risk of Ejection

During a crash, if a distracted driver is not wearing a seatbelt, they may eject from the vehicle. Furthermore, materials or debris from the car may be flung out and strike other people or vehicles, and increase the danger of injury or death. Ejection from a vehicle can cause severe injuries, like traumatic brain injuries, spinal cord injuries, broken bones, and even death.
Contact us today at Auto Glass Experts. We know how important it is for your safety and the safety of your passengers that your windshield is in good shape. Our team of experienced professionals uses only the highest quality materials and equipment to provide top-notch auto glass repair and replacement services. Don't let a cracked windshield compromise your safety on the road.

Ford F-150 Windshield Replacement | 5 Things to Know

Sat, 25 Feb 2023 21:59:00 GMT

Facts About Replacing a Ford F-Series Windshield

Looking to replace a windshield on your Ford F-150? The Ford F Series Pickup trucks are the most popular pickup truck sold in America over the last 45 years or so. These trucks are known for their reliability and durability to handle almost any task. Ford F-150 is the most popular pickup truck we work on in the Charlotte . Here are some helpful tips to consider before replacing your windshield on your beloved Ford pickup truck.

1. How Long Does a Windshield Replacement Take

The Ford F-150 average time for our auto glass technicians is approx. an hour to replace your broken windshield with a new one. After your new Ford F-150 windshield is installed, we then recalibrate the windshield to ensure all safety features are working properly. Any newer Ford pickup truck that has any smart functions such as lane departure, windshield wiper sensors, crash warnings need calibration completed to ensure these functions work correctly. In most cases your auto insurance will allow you to replace and recalibrate your Ford windshield with little to no money out of pocket.

2. What Does it Cost to Replace a Windshield on a Ford F Series Pickup Truck

This is the most common question we get, and the answer isn’t always simple until we talk to our customers. The average cost to replace a windshield in a Ford F-150 can range from $300 to as much as $2,000 depending on features the vehicle is equipped with. Keep in mind that any newer Ford F Series truck that has smart functions for convenience and safety has camera technology that the windshield is responsible for. We work with all insurance and are willing to discuss your vehicle before we start the replacement windshield process. We work with your insurance to ensure you get a new windshield without all the out-of-pocket cost.

3. What Type of Windshield is Used on Ford F-150 Pickup Trucks

Ford F-150 windshields use a laminated windshield with SoundScreen acoustic deadening for a quieter ride. This same windshield technology used in newer model Ford F-150’s is also used for your side and rear glass.

4. Do You Need a Certified Ford Auto Glass Company to Install a Replacement Windshield

Ford F Series pickup trucks use state-of-the-art features to enhance safety and driving experience. Therefore, Ford recommends using a Certified Ford Auto Glass installer. You can learn more about Certified Ford Auto Glass here . These windshields and auto glass have advanced driver assistance systems (ADAS) technology and other features that require a certified Ford auto glass installer to ensure your replacement glass is up to the same standards required by Ford.

5. Can a Ford Windshield Crack or Chip Be Fixed

Ford windshields are high-quality but like other windshields if a crack or chip hasn’t spread then a repair can be completed. A thin crack in your Ford F-150 windshield can be repaired in most cases if the crack is less than a dollar bill in length. A rock chip in your windshield can also be repaired if the chip is smaller than a quarter in diameter. If you are unsure, contact The Auto Glass Experts so we can determine if it is safe to repair versus replace the windshield.

If you have a Ford F-150 or F Series Pickup truck and have questions or need a free quote for a windshield replacement, reach out to our Certified Ford Glass team today!

Why Windshield Repair & Replacement Are Not DIY Projects

Thu, 17 Nov 2022 19:55:00 GMT

Numerous things may subject your windshield to untimely damage. For example, perhaps you got into an accident, a flying rock hit your windshield on the highway, or extreme temperature caused your windshield to crack.
Whatever the cause of windshield damage, consider immediate professional help instead of opting for a do-it-yourself repair. Discover some reasons below why windshield repair and replacement are not DIY projects.

You May Cause Further Damage

The ideal remedy for a cracked windshield depends on the extent of the damage. Some minor cracks can be fixed with resin, while more extensive damage would require a full windshield replacement. So you need a professional to assess the damage and recommend the best course of action.
Additionally, windshield repairs and replacement require the right tools and expertise. Without these, you will likely cause more damage to your windshield, which would be expensive to fix.
For example, you must apply the right amount of pressure when injecting the resin. Otherwise, if you apply too much pressure, that could cause the glass to crack further. In the same way, you must inject the right amount of resin into the crack.
Also, if you lack the proper tools and knowledge, you may not remove the damaged windshield correctly. Consequently, you may leave some glass behind, which may cause the new windshield to break upon installation.
You may also use any kits incorrectly, which will compromise the end results. Some kits require specific weather conditions for best results. You must also give the product enough time to dry and cure. Such are things you will likely miss if you are not an expert.

You May Use Low-Quality Kits and Materials

Some car owners mainly opt for DIY repairs to save money. As such, you may be tempted to buy low-quality windshield repair kits and materials to save on costs.
However, using subpar materials will only cause more damage to your windshield in the long run. For example, if you use a cheap resin, that could make the crack worse. Likewise, since you lack the expertise to do the job, you are more likely to make mistakes that will cause material waste, equivalent to more money spent.
Furthermore, low-quality materials don't last. As a result, you may need to return to the drawing board and purchase another windshield repair kit sooner than expected. These things show that DIY does not save you money but incurs more costs in the long run.

You May Invalidate Your Car Insurance

Some car insurance companies have a policy against windshield repairs and replacements done by anyone other than their authorized providers. So, if you attempt to repair or replace your windshield, you could invalidate your insurance.
And if you cause more damage while trying to fix your windshield, that would be considered negligence. That means your car insurance company may not shoulder the expenses for the damages you caused.

You May Injure Yourself

The lack of expertise puts you at risk of injuring yourself while trying to fix your windshield. Remember, you'll work with tools and materials that can cause cuts, lacerations, and other injuries.
Likewise, if you get chemicals in your eyes or on your skin while injecting resin into the crack, that could also cause serious injuries. Resin is made of harmful chemicals that can cause skin and eye irritation.
Professionals work in a well-ventilated area to avoid inhaling too much resin fumes, which can be harmful. So, unless you're experienced and have the proper safety gear, don't attempt to fix your windshield.
Avoid the above issues by entrusting your car to the experts. You can trust us at Auto Glass Experts to fix or replace your windshield quickly and efficiently. We only use high-quality materials for quality guarantee. Contact us for a quote.

6 Warning Signs That You Need to Repair or Replace Your Windshield

Wed, 21 Sep 2022 21:55:00 GMT

Your car's windshield will most likely experience damage at one point or another. If you don't react quickly, the damage could worsen and require costly repairs or replacements. Therefore, you should know the warning signs of a damaged windshield. Learn what to look out for.

1. Windshield Chips

A windshield chip occurs when an object hits your windshield and causes parts of the glass layer to peel off. Most windshield chips are not serious problems and only require minor repairs. Nevertheless, some windshield chips can affect an extensive part of the windshield. In this case, a new windshield may be the only option.
Repair your windshield as soon as you notice small windshield chips. Early intervention prevents the chips from becoming windshield cracks.

2. Windshield Cracks

Windshield cracks are typically larger than chips. The cracks appear as a line and indicate the separation of glass pieces. These cracks expand with time and may cause a portion of the windshield to fall off.
Temperature changes are one of the main causes of windshield cracks. Exposure to temperature fluctuations happens when intensive sun rays and frigid air come in contact with the windshield. The exposure causes the windshield to experience uneven changes in size. Continual contraction and expansion cause the windshield to crack.
Most windshield cracks are very minuscule in the beginning. Gradually, tiny debris and objects will start to accumulate in the cracks. The particles will exert pressure on the glass and cause the cracks to expand and become bigger.
The windshield cracks will become even bigger if you drive on bad roads with potholes and bumps. So, schedule a windshield repair as soon as you notice cracks.

3. White Haze on the Edges

Many windshields use plastic material to boost the glass's strength during collisions. The plastic layer can start to wear off and peel away. Peeling off causes a white haze to appear on the edges of the windshield. Call a windshield professional as soon as you notice the white haze.

4. Intense Windshield Pitting

Windshield pitting will happen as the windshield ages. The pitting can also happen when the windshield comes into contact with certain chemicals, sand, and dust. Intense rainfall and extreme temperature fluctuations may also lead to pitting.
Windshield pitting reduces the driver's view and increases the likelihood of road accidents. For example, the windshield can reflect light that blinds the driver. As a consequence, a windshield professional should repair or replace the windshield when pitting happens.

5. Missing Windshield Parts

Cracks, collisions, and chips can cause parts of the windshield to fall off. Some vehicle owners may respond to this problem by sealing the affected area with tape or clear tarps. However, such quick fixes only serve to cause more damage to the remaining parts of the windshield.
A missing windshield can affect the structural integrity of the vehicle. The vehicle could start to sag and may lose its alignment. Possible solutions are to replace the missing part immediately or get a new windshield.

6. Ineffective Windshield Installation

Improper windshield installation is rare but has severe consequences. The installation mishap can happen when auto technicians install windshields without protective gloves. As a result, the glass adhesive fails to attach effectively to the vehicle.
Loose adhesives and fittings are a sign of poor windshield installation. The solution is to have a windshield expert reinstall the windshield.
A strong windshield enhances your car's clarity and prevents road accidents. Therefore, schedule a windshield repair or replacement once you notice any warning signs. Work with a windshield professional, like Auto Glass Experts. We offer mobile and in-shop windshield repair and replacement services. Contact us if you have any windshield problems.

Do You Have Windshield Damage? Dos and Don'ts for Drivers

Mon, 18 Jul 2022 14:48:00 GMT

No driver wants to discover a crack or chip in their windshield. But most will do so at some point in their driving career. If this happens to you, what should you do? How can you protect yourself and the car? Where can you turn for help? Here are some helpful dos and don'ts to minimize damage and maximize safety.

Do Inspect the Damage

If something hits your windshield while you drive, stop at the earliest safe opportunity to inspect for damage. Modern windshield glass and correct installation make windshields very durable under many conditions, but this can also hide cracks and chips.

Whether you discover glass damage upon returning to the car or you see it happen, assess the size and nature of the problem. Small cracks — typically those smaller than a dollar bill — can often be repaired. Similarly, chips less than about the size of a quarter may be repairable. Larger ones usually need a full replacement.

Do Check Your Insurance

One piece of great news for car owners is that comprehensive auto insurance usually covers windshield repair or replacement. If you're not sure whether your policy covers this or not, check with your agent or insurance carrier. Ask for the specifics of your plan, including any deductible, so you know what to expect.

If the windshield was damaged as the result of an accident, you may have to deal with more than one insurance company. Your own coverage may pay for the initial repairs or you may need to go through the other driver's insurance, depending on who is deemed at fault.

Don't Add Stress to the Crack

Most people don't drive straight to a glass repair shop upon seeing damage. So what should you do in the meantime? If there is any question about the windshield's integrity, do not drive the car any farther than necessary. This is true if you're on the side of the road or if you spot a crack at home. Have it evaluated before you resume driving.

Whether or not you drive it, avoid putting extra stress on the crack or chip. It now forms a weak point in your glass which is more susceptible to further damage. Stress could cause that repairable crack to expand into an irreparable one.

Don't leave the vehicle in the direct sunlight. Extreme temperature changes cause expanding and contracting, and these can easily cause more cracking. Limit use of the vehicle, both for safety and to avoid any questions about the car's suitability for being on the road.

Do Have It Fixed

The worst thing you can generally do after finding glass damage is to ignore it. Left alone, small problems can turn into big ones. Your windshield takes the brunt of weather and debris while you drive, so you don't want to compromise it any longer than necessary. Stopping by a repair shop for a quick chip or crack repair is a small price to pay in order to protect yourself and your vehicle.

Don't Choose Speed Over Quality

Finally, research your repair options before you choose one. Don't stop at the first advertisement for glass chip and crack repairs that you see while driving around. You want to get an honest, expert opinion on whether to repair or replace the windshield. If it needs replacement, you want quality materials and skilled installation. And you deserve pricing and services that you can rely on.

Where to Start

No matter what the state of your windshield or which concerns you have, start by learning more. Auto Glass Experts helps Charlotte metro area’s car and truck owners find the best repair solutions no matter what glass challenges they face. Call today to learn how we can help you get back on the road safely and quickly.

IS A WINDSHIELD OR AUTO GLASS COVERED BY INSURANCE

Thu, 19 May 2022 23:17:00 GMT

Learn About Insurance Coverage for Damaged Windshields & Auto Glass

There are certain things in life that you can plan for, and others you simply try to be prepared when the situation arises to not let it get the best of you. That is the goal of this article. Our hope here at Auto Glass Experts is to make sure that you are prepared if you find yourself in need of auto glass repair or replacement at some point. Let’s start with the good news, and that is that in most cases windshield repair is covered by insurance. But you want to start by checking your policy to confirm that. In most cases, comprehensive coverage includes the windshield. Those who only have liability insurance though, will have to pay out of pocket for any windshield repair or replacement their vehicle requires. That being said, every policy is different, and you may have one that slightly varies to what I have mentioned here. You should make sure to read through your policy or talk with your insurance agent to verify what your policy covers. Frequently, it follows the information stated above though. A very important step once you notice you have a rock chip is to start early. Although windshields are strong and made of laminated glass that reduces the possibility of it shattering, even the smallest rock chip undermines the structural integrity of a windshield and can eventually become a long crack that causes damage throughout the windshield. That should be reason enough to get started early on getting repair scheduled, but another reason is that insurance companies are more likely to cover small repairs rather than pay for large ones or a replacement.

If you don’t happen to catch the chip repair in time, as they are known to grow almost instantly at times, a good next step would be to reach out to a local auto glass shop in your area, such as ourselves at Auto Glass Experts, and request a free quote. If a qualified windshield specialist diagnoses your windshield, you can include that in your claim to help your cause. One of the most important parts of this step is the repair expert will assess if you need repair or an entire windshield replacement. That all depends on the extent of the damage and these assessments are something that insurance companies take into consideration. Things can get a little more complicated when you get into deductibles for your insurance coverage. Despite the fact that you have comprehensive coverage on your vehicle, you may also have a deductible. That is the amount that you are required to pay towards a repair before your insurance kicks in to help. It is similar to what you may have to pay at the doctor’s office or dentist. Windshield repair is often less than the cost of the deductible, but in many cases insurance companies have waived deductible payments for rock chip repair.

Another option to look into, that it may be too late to take advantage of this time around if you have already experienced damage of some sort to your windshield would be to look into additional coverage that you may be able to add to your current policy. Some insurance companies offer glass coverage that would waive or substantially lower your deductible in the case of a glass claim. Having such coverage can virtually guarantee that you are not paying out of pocket for your repair or replacement windshield. If your insurance company does not offer this option it may be a good time to look into other insurers. Insurance is a competitive industry and some companies will even give you additional savings for switching for their competitors. At the end of the day, no matter what your insurance says, it is always better to repair your windshield. Leaving a crack or any damage is a safety issue, and as you have just read in this article, Auto Glass Experts are happy to help with anything from a free estimate or assessment as well as full replacement of your windshield. We will make sure that your windshield is strong and safe so you won’t have to worry about it failing over time. That is why we stand behind our work with a lifetime warranty for as long as you own or lease your vehicle. Give us a call or text at 704-906-6768 . You can learn more by visiting our insurance claims page .